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Intern Transformation Project Management

Role overview

Summary

This internship focuses on supporting the Academic Transformation Unit at NABA, which collaborates with the IT Department on digitalisation projects for academic services. You will gain hands-on experience in project management, systems monitoring, and providing operational support to enhance internal processes.

Qualifications

  • University Degree in technical or humanities-related discipline.
  • B2 level of English.
  • Familiarity with Microsoft Excel.
  • Strong problem-solving propensity.
  • Strong communication skills, with empathy and patience in supporting colleagues.

Responsibilities

  • Support the team in monitoring the corporate management system and its connected platforms.
  • Assist in the end-to-end delivery of digitalisation projects for academic services.
  • Help assess and manage Academic Transformation tickets, including issue analysis and resolution.
  • Provide training and support to other offices on reported issues and new functionalities.

Key facts

Hard skills

Other skills

  • Problem Solving
  • Microsoft Excel
  • Communication
  • Empathy
  • Patience

About the company

Paris School of Business logo

Paris School of Business

  • Higher Education
  • SME
  • 51–200
Paris School of Business est une école de commerce à grade Master, délivrant un diplôme bac+5 visé par l'Etat et faisant partie de la Conférence des Grandes Ecoles. Paris School of Business propose 16 spécialisations en Master. Le campus est situé au centre de Paris. L'école propose également un cursus 100% en anglais. La mission de Paris School of Business est de former des managers ouverts et opérationnels, et développer leur savoir être afin de les aider à agir avec sens dans leur vie de manager citoyen. Rendez-vous sur le site de Paris School of Business : www.psbedu.paris Suivez-nous sur Twitter & Instagram @psbeduparis

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Job description

NABA, Nuova Accademia di Belle Arti, is an education Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of University and Research (MUR), back in 1980. As a recognized Academy, NABA offers academic diplomas equivalent to first and second level university degrees in the fields of design, fashion, graphics and communication, multimedia arts, set design, and visual arts.


NABA is currently seeking motivated individuals for the role of

Transformation Project Management Intern

The selected candidate will join the Academic Transformation Unit.

The Unit has specific expertise in internal academic processes and, thanks to this knowledge, works closely with the IT Department to support the development and implementation of digitalisation projects. In particular, the Unit focuses on projects impacting academic services and collaborates with external software providers responsible for the technical development and implementation of solutions.

The Unit also provides operational support to internal offices by analysing and resolving technical issues reported through the internal ticketing platform.

The selected candidate will gain experience in the following activities:

  • Systems & Platforms Monitoring: Supporting the team in monitoring the corporate management system and its connected platforms.
  • Project Management: Supporting the end-to-end delivery of digitalisation projects for academic services, from requirements gathering and analysis through testing and stakeholder coordination to go-live readiness and implementation.
  • Ticketing: Supporting the assessment and management of Academic Transformation tickets, including analysing and resolving issues and, where necessary, escalating them to external consultants.
  • Training: Providing training and support to other offices on reported issues, correct procedures, new functionalities and systems.


Requirements:

University Degree in technical or humanities-related discipline

B2 level of English

Familiarity with Microsoft Excel

Strong problem-solving propensity. Specific technical IT expertise is not required.

Strong communication skills, with empathy and patience in supporting colleagues.

What We Offer:

The opportunity to work in a stimulating and international environment

A dynamic and collaborative team

Smart working options

Meal vouchers (Ticket Restaurant - €8 per working day)

Unlimited access to LinkedIn Learning

Work location: Milan

Expenses Reimbursement: €800 gross per month


If you are proactive, passionate about digital innovation, and have a strong aptitude for problem-solving, project coordination, and supporting digital transformation, send us your CV—we look forward to hearing from you!


Please, send your application and authorize the treatment of personal data in compliance with the GDPR 679/16.


According to GDPR 679/16 we inform you that the treatment of Personal Data contained in your resume will respect the principles of legality, fairness and transparency and protection of your privacy and your rights. We only use the personal data we collect for the recruiting activities, such as your name, surname, address, email address, educational and employment background and job qualifications.

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