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Window Install and Service Manager

Role overview

Summary

This role is for managing the installation and service process of windows at Myrtle Beach Building Supply. You will oversee a team of technicians and ensure compliance with safety and quality standards while addressing customer concerns.

Qualifications

  • High School Diploma or GED required.
  • 5+ years of window installation/service experience required.
  • Good interpersonal skills, verbal and written skills.
  • Excellent teamwork & customer relationships.
  • Demonstration of leadership.

Responsibilities

  • Plan, schedule and oversee all phases of siding installation and service projects.
  • Manage install and service crews, ensuring adherence to safety, quality, and productivity standards.
  • Track time and materials as required for each installation project.
  • Address and resolve customer concerns promptly.

Key facts

Hard skills

Other skills

  • Team Management
  • Customer Service
  • Problem Solving
  • Social Skills
  • Non-Verbal Communication
  • Leadership
  • Teamwork
  • Time Management

About the company

US LBM logo

US LBM

  • Building Materials
  • XLarge
  • 10,001+
You already know US. US LBM’s local brands are some of the most well known and celebrated names in building products distribution. Our local teams are your friends, family members and neighbors. US LBM’s brands include ALCO Doors, Arrow Building Center, Arrowhead Stairs & Trim, Bailey Lumber & Supply, Barrons, Bellevue Builders Supply, Brand Vaughan Lumber, Breckenridge & Edwards Building Centers, BSA, Crown Components, Darby Doors, Deering Lumber, Desert Companies, East Haven Builders Supply, Evergreen Lumber, Forge Lumber, Foxworth-Galbraith Lumber, GBS Builders Supply, Gilcrest/Jewett Lumber, Higginbotham Brothers, Hines Building Supply, Hart Lumber & Components, Jennings Builders Supply, Myers Building Product Specialists, Junior's Building Supplies, KI Lumber, Lampert Lumber, Lumber Specialties, Lyman Companies, Maner Builders Supply, Massey Builders Supply, Myrtle Beach Building Supply, Meek’s, Mid-Cape Home Centers, Musselman Lumber, NexGen , Oldham Lumber, Parker’s Building Supply, Poulin Lumber, Professional Builders Supply, R&K Building Supplies, Raymond Building Supply, Ridgefield Supply, Ridout Lumber, Shelly's Supply, Standard Lumber & Supply, Truss Fab, Universal Supply, Wisconsin Building Supply and Zeeland Lumber & Supply. The products we sell are the foundational materials needed to build, maintain and renovate your home or business. The entrepreneurial spirit that fueled the origins of our divisions and the creation of US LBM still propel us today. That spirit along with our culture of empowerment, drive to continuously improve and the strength of our collective enterprise creates unlimited opportunities for US, our associates, customers and communities, now and in the future. Our trusted teams and talented people are what will let US realize those opportunities and achieve success together. We hope you’ll join US on our journey.

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Job description

Founded in 2002, Myrtle Beach Building Supply operates two locations, situated in Murrells Inlet and Little River, S.C., distributing a wide range of products to custom home builders and professional remodelers, including roofing, siding, windows, doors, hardware, fasteners and trusses.

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A Brief Overview

A Window Install and Service Manager will manage the work of a team of Window Install and Service technicians, leads and supervisors. This position is responsible for overseeing the installation and service process in an efficient manner.

What you will do
  • Plan, schedule and oversee all phases of siding installation and service projects.
  • Manage install and service crews, ensuring adherence to safety, quality, and productivitystandards.
  • Ensure installation practices comply with manufacturer guidelines and warranty requirements.
  • Track time and materials as required for each installation project.
  • Ensure that all equipment is operated in a safe and responsible manner.
  • Address and resolve customer concerns promptly.
  • Attend all training to learn new technology of building materials and installation methods as required by location management.
  • Cross-train in other areas to expand knowledge and expertise.
  • Monitor and guide work processes to ensure quality results with minimal errors or damage
  • Responsible for managing a team of 10+ associates (direct and indirect), including hiringand termination decisions, setting goals, communicating expectations, providingperformance feedback, and overseeing budget accountability.

Required For All Jobs
  • Perform other duties as assigned.
  • Comply with all policies and standards.
  • Adheres to Company’s commitment to workplace safety.

Education Qualifications
  • High School Diploma or GED required.

Experience Qualifications
  • 5+ years of window installation/service experience required.

Skills and Abilities
  • Read and use a measuring tape and other required tools for complete installation
  • Good interpersonal skills, verbal and written skills and the ability to provide and/or follow detailed instructions.
  • Excellent teamwork & customer relationships
  • Demonstration of leadership (all required):
  • Mentor new associates
  • Willingness to train others
  • Safety committee engagement
  • Participation in US1 Continuous Improvement Projects

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Click Here for Information Regarding Our Benefits


Myrtle Beach Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.


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