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Senior Product Manager - Digital Money Transfer

Role overview

Summary

This role is for a Senior Product Manager at MoneyGram, focusing on leading Digital Money Transfer solutions. You will shape the strategy and product roadmap to enhance customer acquisition and retention, collaborating with cross-functional teams to drive impactful results in the digital payments space.

Qualifications

  • 5–8+ years of product management experience in remittances or consumer fintech products.
  • Proven success in launching new product solutions and enhancements.
  • Strong analytical skills to ground product decisions in impact.
  • Experience with systems that have high compliance or fraud considerations.
  • Excellent communication and collaboration skills across various functions.

Responsibilities

  • Lead the strategy and product roadmap for Digital Money Transfer solutions.
  • Define a compelling money transfer strategy based on customer research and data analysis.
  • Design and measure experiments to improve the money transfer flow.
  • Coordinate with cross-functional teams to achieve product objectives.

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration
  • Problem Solving
  • Analytical Skills

About the company

MoneyGram International logo

MoneyGram International

  • Financial Services
  • Large
  • 1,001–5,000
MoneyGram is a global leader in cross-border P2P payments and money transfers. Its consumer-centric capabilities enable family and friends to quickly and affordably send money in more than 200 countries and territories, with more than 75 countries now digitally enabled. MoneyGram leverages its modern, mobile, and API-driven platform and collaborates with the world's leading brands to serve millions of people each year through both its walk-in business and its direct-to-consumer digital business. With a strong culture of innovation and a relentless focus on utilizing technology to deliver the world's best customer experience, MoneyGram is leading the evolution of digital P2P payments. For more information, please visit moneygram.com and follow @MoneyGram. MoneyGram and the Globe are marks of MoneyGram. All other marks are the property of their respective owners. ©2023 MoneyGram. State Licensing: Licensed in all 50 states. Licensed as a Money Transmitter by the Banking Department of the State of New York Licensed by the Georgia Department of Banking and Finance; NMLS #898432 Massachusetts Check Seller License # CS0025, Foreign Transmittal License # FT89432, NMLS # 898432. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding MoneyGram Payment Systems, Inc. (NMLS #898432) at: 1100 North Eutaw Street, Suite 611, Baltimore, Maryland 21201. Phone number: 888-784-0136. MoneyGram’s license status information can be viewed on the NMLS Consumer Access website at https://nmlsconsumeraccess.org/

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Job description

At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 85+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.

We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.

If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.

About the Role:

We’re looking for a Senior Product Manager to lead our Digital Money Transfer solutions owning the strategy, product roadmap, and capabilities behind a send and receive money experience.  These experiences are most important at MoneyGram for customer acquisition, engagement and retention, with strong demand across the organization and a clear path to deliver impact.

You’ll be responsible for scaling a smarter, faster, and safer digital money transfer across markets and surfaces. This is a high-impact role with wide visibility and the opportunity to shape how MoneyGram drives repeat use, customer advocacy, and personalized engagement.

You’ll join a growing product team that’s rethinking how we acquire, engage and retain customers across every touchpoint. Digital money transfer is at the core of how MoneyGram shows up for customers and with MoneyGram Online the role will be instrumental in further developing the strong foundation via web and app, while also enabling new experiments, features and services  — partnering closely with product, engineering, analytics, design and other cross-functional stakeholders to drive a step change in results.    

What You’ll Own:

Digital Money Transfer Product

  • Definition a compelling money transfer strategy to drive new customer conversion, returning customer engagement and retention of both segments through customer research, data analysis and competitive landscape and insights.
  • Development of a product roadmap that is grounded on customer insights, metrics and performance data — balancing speed, scale and metric performance.
  • Design, run and measure experiments to test improvements to the money transfer flow that drive the most impact by segment, use case, and market.
  • Accountablity for product performance (output metrics) – such as end-to-end money transfer conversion, retention and engagement rates by geography and customer segments. 
  • Support cross-surface orchestration (web, app, CRM, agent), enabling safe and fast deployment via internal tools.
  • Coordination with key cross functional domains to deliver on product objectives and roadmap.

What You Bring:

  • 5–8+ years of product management experience, ideally focused on remittances, money movement or consumer fintech products.
  • Proven success in launching new product solutions, product enhancements and experimentation with cross functional partners.
  • Strong analytical skills — you ground product decisions in impact and can work across messy data and proxy signals.
  • Experience working on systems with high compliance, operational, or fraud considerations.
  • Comfortable with ambiguous problem spaces — able to move from zero-to-one with clarity and momentum.
  • Ability to zoom in and out: from customer experience details to long-term roadmap vision.
  • Excellent communicator and collaborator, especially across engineering, marketing, analytics, and operations.

We’re looking for a product leader who can

  • Connect the dots across customer insights, business needs, and technical feasibility.
  • Thrive in ambiguity and build structure where it doesn’t yet exist.
  • Drive measurable outcomes while building long-term product and platform foundations.
  • Balance speed with thoughtfulness — knowing when to test vs. when to scale.
  • Earn trust across stakeholders through clarity, ownership, and transparency.

Here are some reasons you will like working here :

  • Comprehensive Health Insurance - Medical coverage for eligible employees and their families, including dental and vision benefits (subject to plan terms and conditions)
  • Life and Accident Insurance - Financial protection coverage for eligible employees
  • Community Service Days - Paid time off for eligible employees to volunteer in their communities
  • Tuition Reimbursement - Educational assistance program for eligible employees (subject to program guidelines and approval)
  • Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees.
  • Employee Assistance Program - Confidential counseling and support services for eligible employees
  • Employee Referral Program - Incentive program for employee referrals (subject to program terms)
  • Remote work flexibility - Available for eligible roles with hybrid or remote work options

About MoneyGram :

MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.

The company serves over 60 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves - helping people around the world support their loved ones and build better futures.

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