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AI Software Engineer

Role overview

Summary

This role is for an AI Software Engineer at Hilton, focusing on developing consumer-facing technologies in the hospitality industry. You will work within the AI Platform team to create and implement AI-driven solutions that enhance customer experiences and improve developer productivity.

Qualifications

  • Professional work experience in Technology or related field.
  • Experience developing Generative AI-driven solutions.
  • Experience engineering AI solutions through UI development, API configuration, or platform support.
  • Preferred: Bachelor's Degree, or Associate's Degree plus 3+ years of Technology related experience, or High School Degree/GED plus 5+ years of Technology related experience.
  • Preferred: Proficiency in CI/CD tools (Jenkins, GitLab).

Responsibilities

  • Build APIs, MCP servers, AI agents, and LLM interactions using Python, FastAPI, LangChain, or Strands.
  • Develop full-stack web applications using React, TypeScript, Tailwind CSS, Vitest, and Testing Library.
  • Design and implement scalable cloud applications using AWS services such as S3, EKS, ElastiCache, Bedrock, AgentCore and Guardrails.
  • Guide implementation and production deployment of AI agents for developer productivity and customer experience use cases.

Key facts

Hard skills

Other skills

  • Collaboration
  • Problem Solving

About the company

Hilton logo

Hilton

  • Hotels & Lodging
  • Large
  • 10,001+
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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Job description

Exceptional Hospitality Starts with You

This role is based at one of our corporate offices in Dallas, TX, McLean, VA, Memphis, TN or Remote

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an AI Software Engineer,you will bring your technical skills to a hospitality company with an award-winning culture. On the AI Platform team reporting to the Senior Manager Software Engineering, you will support projects including AI stay planner, AI Agents and Large Language Model integrations.

What you'll do during a typical day:

  • Build APIs, MCP servers, AI agents, and LLM interactions using Python, FastAPI, LangChain, or Strands.
  • Develop full-stack web applications using React, TypeScript, Tailwind CSS, Vitest, and Testing Library on the front end.
  • Design and implement scalable cloud applications using AWS services such as S3, EKS, ElastiCache, Bedrock, AgentCore and Guardrails.
  • Build observability using Datadog and Splunk.

How you'll collaborate with others:

  • Propose initial UI/UX concepts and flows and iterate based on feedback from Product and UX teams.
  • Work with Security and Legal teams to evaluate and maintain AI assistants.
  • Work with software engineering teams to adapt the tools to Hilton codebases by implementing custom instructions, custom agents and agent skills.

Deliverables you'll take ownership of:

  • Partner with delivery managers, software engineers, and other team members to translate requirements into technical solutions through sprint planning, design reviews, and architecture discussions.
  • Guide implementation and production deployment of AI agents for developer productivity and customer experience use cases, including API integrations, evaluation pipelines, monitoring, support, and best practices for agent workflows.

What It Takes to Make the Stay

You have these minimum qualifications:

  • Professional work experience in Technology or related field
  • Experience developing Generative AI-driven solutions.
  • Experience engineering AI solutions through UI development, API configuration, or platform support
  • Travel up to 5%

It would be useful if you have:

  • Bachelor's Degree, or Associate's Degree plus 3+ years of Technology related experience, or High School Degree/GED plus 5+ years of Technology related experience
  • Three (3) + years of professional work experience in Technology or related field
  • Two (2) + years of work experience inGenerative AI-driven solutions.
  • Two (2) + years of experience engineering AI solutions in UI development, API configuration, or platforms support
  • Proficiency in CI/CD tools (Jenkins, GitLab)
  • Experience with NoSQL databases such as ElastiCache or OpenSearch
  • Located near one of our three US office locations (McLean, Dallas, Memphis)

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $77,500 – $110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

#LI-REMOTE

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