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Executive Director Operations Strategy & Transformation - LH

Role overview

Summary

This role is for an Executive Director of Operations Strategy & Transformation at Luminare Health, focusing on leading significant transformation initiatives within the organization. You will work to enhance business operations and influence strategic decisions, contributing to the company's mission of simplifying and improving healthcare.

Qualifications

  • Bachelor's degree in Business, Healthcare Administration, Finance, Operations, or related field.
  • 15+ years of progressive leadership experience in strategy, consulting, transformation, business operations, or healthcare administration.
  • Experience leading enterprise-scale transformation initiatives.
  • Strong executive communication and presentation skills.
  • Demonstrated experience with business architecture and operating model design.

Responsibilities

  • Lead enterprise-scale transformation initiatives.
  • Develop and implement business architecture and operating models.
  • Influence executive-level decision making.
  • Build strategic alignments with internal and external partners.

Key facts

Hard skills

Other skills

  • Leadership
  • Strategic Thinking
  • Decision Making
  • Collaboration
  • Teamwork
  • Problem Solving

About the company

Health Care Service Corporation logo

Health Care Service Corporation

  • Health Insurance & Payers
  • XLarge
  • 10,001+
Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

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Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.


We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Job Summary

Executive Director Operations Strategy & Transformation - LH

Minimum Requirements:

• Bachelor's degree in Business, Healthcare Administration, Finance, Operations, or related field.

• 15+ years of progressive leadership experience in strategy, consulting, transformation, business operations, or healthcare administration.

• Experience leading enterprise-scale transformation initiatives.

• Strong executive communication and presentation skills.

• Demonstrated experience with business architecture and operating model design.

• Proven ability to influence executive-level decision making.

• Strong leadership qualities, including demonstrated ability to build strategic alignments and influence with internal constituents and external vendor partners

• Proven strong influencing, collaboration, and facilitation skills

• Proven ability to think strategically and act tactically

7+ years people leadership experience


Preferred Requirements:

• MBA, MHA, or related advanced degree.

• Healthcare payer, TPA, health plan, or employee benefits administration experience.

• Lean, Six Sigma, Agile, or Operational Excellence certification.

• Enterprise PMO leadership experience.


Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$136,100.00 - $255,500.00

Exact compensation may vary based on skills, experience, and location.

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