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Salesforce Architect

Role overview

Summary

This role is for a Salesforce Architect who will shape technical strategy and design scalable solutions that align with business objectives. You will work closely with clients and internal teams to ensure successful project outcomes and maintain strong client relationships.

Qualifications

  • At least 8 years of applicable experience.
  • A minimum of 3 years spent in Senior, Lead, Manager, or Owner-level capacities.
  • Thorough understanding of Service Cloud functionality, configuration options, and the Salesforce data model.
  • Fluent English communication skills at a B2 level or higher.
  • Preferred: Familiarity with Salesforce CPQ.

Responsibilities

  • Architect scalable Salesforce solutions that support broader business goals
  • Steer clients and internal teams through data migration and system transition projects
  • Manage the planning and execution cycle for large-scale platform rollouts
  • Offer technical direction and mentorship to development teams

Key facts

Hard skills

Other skills

  • Communication

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

We're currently seeking a Salesforce Architect to become part of our team. This position suits someone who takes satisfaction in converting business objectives into durable, scalable platform designs. You'll serve as a key figure in shaping technical strategy while partnering closely with both clients and internal teams to drive successful project outcomes. For anyone seeking a role that merges strong platform knowledge with meaningful client involvement, this opportunity fits the bill Responsibilities Take charge of architecting scalable Salesforce solutions that support broader business goals Steer clients and internal teams through intricate data migration efforts and system transition projects Manage the full planning and execution cycle for large-scale platform rollouts Offer technical direction and mentorship to development teams across the span of each project Assess current business workflows and propose enhancements built around platform functionality Work with stakeholders to establish project scope, set priorities, and shape technical roadmaps Examine and sign off on technical designs to maintain consistency, quality, and adherence to best practices Spot potential project risks early and craft proactive strategies to address them Assist with integration work connecting the platform to outside systems and third-party tools Serve as a reliable advisor to clients, cultivating strong relationships that support lasting platform success Requirements At least 8 years of applicable experience A minimum of 3 years spent in Senior, Lead, Manager, or Owner-level capacities Demonstrated history managing engagements for teams of 20 or more full-time staff Thorough understanding of Service Cloud functionality, configuration options, and the Salesforce data model Familiarity with Salesforce CPQ Capable of cleansing and mapping data, including auditing source information, catching duplicate records, correcting inaccurate dates, and producing comprehensive source-to-target mapping spreadsheets Working knowledge of external ID and upsert mechanics, including applying legacy IDs as external IDs to preserve relational integrity and enable re-runs or deduplication Competence in validating and testing data, covering record-count verification, exception reporting, and sandbox dry runs ahead of final cutover Capability to plan around risk and governance, including crafting rollback approaches Familiarity with API-based and system-level integration, including both REST and SOAP APIs Solid skills in managing client relationships Fluent English communication skills at a B2 level or higher

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