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Licensed Account Manager - Commercial Lines

Role overview

Summary

This role serves as a technical resource and relationship manager for Commercial Line clients at The Baldwin Group. You will work closely with various team members to provide high-quality client service and manage policy renewals, ensuring that clients receive tailored risk management solutions.

Qualifications

  • At least 2 years of related insurance experience, or associated industry experience.
  • Current 2-20 state insurance license or other state insurance license(s) as required by the State Department of Insurance.
  • Strong technical knowledge of general insurance market conditions and specific insurance carrier underwriting appetites.
  • Preferred: Bachelor’s degree
  • Preferred: CIC certification

Responsibilities

  • Gather information and risk management recommendations for policy renewals.
  • Assist in managing policy activity of assigned accounts and refer analyst-level tasks to Account Analysts.
  • Review existing accounts to determine if additional lines of insurance should be solicited and provide proposals for these coverages.
  • Cultivate strong relationships with Insurance Company Partners and maintain current documentation in the management system.

Key facts

Hard skills

Other skills

  • Relationship Management
  • Teamwork
  • Communication
  • Problem Solving

About the company

The Baldwin Group logo

The Baldwin Group

  • Insurance
  • 1,001–5,000
BRP is now The Baldwin Group! We’ve updated our name to reflect our unified group of talented teams across the country. The Baldwin Group is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since our founding in 2011, we’ve evolved from a local business into a national firm with a vast network of specializations and industry practices for the benefit of our more than two million clients across the country. In addition, we have built excellent relationships with a wide range of insurance company partners. These relationships, coupled with our entrepreneurial and family-oriented culture, and deep expertise enable us to seamlessly deliver a breadth of innovative solutions to clients. At The Baldwin Group, we help provide the solutions our clients need to have confidence and gain peace of mind as they pursue what’s possible for themselves, their families, and their businesses. Whether they are renting their first apartment or buying a larger home, opening a small business or taking their company public, we offer solutions to support them on every step of their journey. This has been our story since the beginning—we provide the indispensable expertise and quality insights that give our clients peace of mind to pursue their purpose, passion, and dreams. And that’s what The Baldwin Group will continue to do for years to come: we protect the possible.

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Job description

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.


Summary:

  • The Account Manager serves as a technical resource and relationship manager for Commercial Line clients. Account Managers work closely with Account Analysts, Account Consultants, Risk Advisors and insurance company partners while providing prompt, efficient and high-quality client service for designated accounts.

Principal Responsibilities:

  • Responsible for gathering the information and risk management recommendations for policy renewals and for delivering renewals and/or binders as needed.
  • Assists in managing policy activity of assigned accounts and referring analyst-level tasks to Account Analysts for processing.
  • Reviews existing accounts to determine if additional lines of insurance should be solicited and provides proposals for these coverages prior to renewal.
  • Determines acceptability and placement, completes applications and processing of assigned renewal accounts.
  • Presents renewal risks to the insurance marketplace for quoting.
  • Handles complex contract requirements and/or client service needs when they exceed Account Analyst capabilities.
  • Cultivates strong relationships with Insurance Company Partners and is responsible for knowing carrier requirements and attributes.
  • Keep management system current, documenting all client and carrier correspondence in accordance with established procedures so that all account stakeholders can access current status and history of accounts.
  • Maintains a concern for timeliness and completeness when interacting with clients, the organization and Insurance Company Partners to minimize potential for errors and omissions claims.
  • Looks for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to appropriate leadership.

Education, Experience, Skills and Abilities Requirements:

  • At least 2 years of related insurance experience, or associated industry experience
  • Current 2-20 state insurance license or other state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions.
  • Bachelor’s degree preferred.
  • CIC certification preferred.
  • Ability to forge relationships with key insurance markets and carrier representatives.
  • Strong technical knowledge of general insurance market conditions and specific insurance carrier underwriting appetites
  • Ability to analyze complex risk exposures, existing insurance coverages, and develop appropriate recommendations for clients and prospects.
  • Ability to work as part of a team of professionals and build relationships with other Firm business segments.
  • Demonstrates Firm’s behavioral tenets, exuding behavior that is aligned with corporate culture

Perks of Working at The Baldwin Group:

  • Remote workstyle
  • Monthly bonus eligibility
  • Complete health benefits package
  • 401k with company matching

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IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.

Click here for some insight into our culture!

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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