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Associate Benefit Advisor

Role overview

Summary

This role is for guiding consumers through their health insurance options at eHealth. You will support clients in making informed decisions while ensuring compliance and building trust. The position is part of a team dedicated to providing transparent and trustworthy service in the health insurance marketplace.

Qualifications

  • Ability to obtain or currently possess an active health insurance license.
  • Prior sales experience or a strong desire to learn in a sales-focused role.
  • Tech-savvy and comfortable managing multiple systems.
  • Coachability and receptiveness to ongoing feedback and development.
  • Demonstrated integrity with a strong customer-first mindset.

Responsibilities

  • Guide beneficiaries in selecting the right health insurance coverage.
  • Listen to and advise clients on available health insurance options over the phone.
  • Partner with health insurance carriers to ensure customers receive suitable coverage.
  • Build trust with customers by providing clear and compliant guidance during the enrollment process.

Key facts

  • Remote from: United States
  • Full time
  • Junior (1-2 years)
  • Benefits Manager
  • $38K / year
  • English

Hard skills

Other skills

  • Customer Service
  • Consulting
  • Relationship Building
  • Training And Development
  • Technical Acumen
  • Communication
  • Personal Integrity
  • Adaptability

About the company

eHealth logo

eHealth

  • Insurance
  • Large
  • 1,001–5,000
For nearly 30 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford, using data, artificial intelligence and a consumer-first approach to help people quickly and effectively compare insurance options. As a leading independent licensed insurance agency and advisor, eHealth offers access to plans from more than 180 health insurers, including national and regional companies, supporting consumers during their working years and retirement. eHealth's team of licensed insurance agents helps match consumers with the insurance plans, services, and support they need to live healthier, more financially secure lives. Headquartered in Indianapolis, eHealth has offices in Fremont, Calif. and Salt Lake City, Utah.

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Job description

Join us in creating a better way!

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. 

Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.

Who We Are:  


At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.  


Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. 


Do you have a passion for helping others? Do you enjoy providing solutions to complex customer needs? Are you looking for a company that offers support and advancement opportunities while working from home? If so, our Associate Benefit Advisor role may be for you! eHealth, the leading private online marketplace for health insurance, is growing and looking for customer centric, career-driven individuals interested in launching a career within the insurance industry.


What You’ll Do:  


  • Guide beneficiaries through one of the most important purchasing decisions of their lives: selecting the right health insurance coverage.
  • Listen to, consult with, and advise clients over the phone on available health insurance options.
  • Partner with top national and regional health insurance carriers to ensure customers receive coverage that fits their individual needs.
  • Build trust with customers by providing clear, accurate, and compliant guidance throughout the enrollment process.
  • Complete initial training designed to prepare you for the state health insurance licensing exam.
  • Participate in an additional six weeks of hands-on training to quickly build confidence and sales readiness.
  • Demonstrate eHealth’s values in your behaviors, practices, and decisions.

Who You Are:  


  • You are able to obtain your resident state health insurance license or currently possess an active health insurance license.
  • You bring prior sales experience or a strong desire to learn and grow in a sales-focused role.
  • You are tech-savvy, comfortable managing multiple systems at once.
  • You are coachable, teachable, and receptive to ongoing feedback and development.
  • You demonstrate a high level of integrity with a strong customer-first mindset.

What You Should Know


  • This is a Seasonal Part time position 6 hours per day 5 days per week.
  • This is a licensed, regulated position. 

*Please note the above is a summary of responsibilities; a full job description is available upon request. 

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The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees’ personal and professional wellness.

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Hourly Pay Rate -20.00 USD Hourly

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Annual Commission Target -$23,400

eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

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