Leasing Coordinator (Job ID: STEMEL1EA)

🌟 Exciting Remote Opportunity! We're Hiring a Leasing Coordinator! 🌟

Are you an organized, customer-focused leasing professional with property management experience who knows how to keep vacancies low and pipelines moving fast? We are seeking a full-time Leasing Coordinator based in South Africa to manage showings, communicate with owners and tenants, and drive residential leasing for a growing U.S. property management company!

🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

📋 Job Details at a Glance

• Job Title: Leasing Coordinator

• Job ID: STEMEL1EA

• Industry: Residential Property Management

• Location: Remote — South Africa

• Job Status: Full Time (Independent Contractor)

• Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (PST)

• Base Salary: $1,500 – $2,000 USD / month 💰 (Plus generous performance & review bonuses)

• Target Start Date: Immediately 🚀

🏢 About the Client

Our client is a fast-growing, full-service residential property management company managing around 300 homes, condos, townhomes, and boutique apartment communities across the United States. Operating with an agile, 7-person virtual team (including a director, property managers, and maintenance coordinators), the firm is on track to scale to 400–500 units, expanding portfolio leasing volume alongside it.

💼 About the Role

The Leasing Coordinator is directly responsible for keeping rental properties occupied and turnover low. Sitting at the intersection of sales and operational coordination, you will act as the first point of contact for prospective tenants and a trusted, professional liaison for owners and residents. The team currently leases 10 to 15 homes monthly (scaling to 15–20), with a clear target of filling vacant doors within 21 days while delivering an exceptional renter experience.

🎯 Key Responsibilities

• 📞 Prospect Engagement & Pipeline Momentum: Respond swiftly to incoming rental inquiries across phone, email, and digital messaging channels; answer property questions and keep prospects progressing through the application funnel.

• 📅 Showing Coordination: Schedule, manage, and coordinate property showings seamlessly to maintain high prospect volume.

• 🏢 AppFolio & Data Management: Track all leasing interactions, update applicant records, and maintain clean property vacancy data inside AppFolio.

• ⚡ Rapid Vacancy Turnover: Work proactively to fill vacant properties quickly, aiming for a consistent target turnaround time of 21 days or fewer.

• 🤝 Owner & Tenant Communication: Provide clear, polished, and timely updates to property owners regarding leasing status, and guide new tenants through move-in logistics.

• ⭐ Review Generation: Deliver 5-star customer experiences to encourage positive tenant reviews and strengthen the brand’s online reputation.

💰 Compensation & Performance Incentives

• Base Salary: $1,500 – $2,000 USD per month (commensurate with direct leasing experience).

• Leasing Turnaround Bonus: Performance bonuses of up to $500+ USD per month (e.g., meeting the 21-day leasing target).

• Review Bonuses: Opportunity to earn an additional $100 – $150 USD per week driven by verified positive tenant reviews.

• Total Earning Potential: Total compensation can comfortably exceed $2,000+ USD per month with active bonuses.

✅ Qualifications & Skills

⭐ Core Requirements:

• Language Fluency: Native-level spoken and written English communication skills with the confidence and polish to lead conversations with American tenants and property owners.

• Leasing Experience: Minimum of 1+ year of direct leasing experience, strongly preferred within residential property management.

• Software Literacy: Hands-on operational experience with AppFolio is required.

• Sales Mindset & Drive: Results-oriented approach with strong closing and customer-nurturing instincts.

• Work Ethic & Reliability: Highly disciplined, consistent, and dependable with a demonstrated track record of job stability and tenure in past roles.

• Schedule & Workstation: Based in South Africa, available immediately for full-time commitment during Pacific Standard Time (PST) business hours, with a reliable home office setup and backup power/internet solutions.

🌟 Preferred Pluses:

• Hands-on familiarity with ShowingHero or similar showing scheduling software.

• Background in inside sales, customer service, or real estate administrative support.

🚀 Submit your application today and take the first step toward your next great opportunity!