Training Program Specialist

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

About the role

The Training Program Specialist supports the planning, delivery, and upkeep of training programs within a project management organization. You will provide high-level administrative and operational support to the department.

The ideal candidate handles ambiguity well, stays steady through gradual change, and has the ability to flex as needed.

What you'll do

• Support the strategy set by department leadership.
• Partner with the Training Program Manager to manage projects and develop training content, materials, and resources.
• Manage timelines, logistics, and stakeholders for training initiatives.
• Use internal systems to create and maintain courses, curricula, and learning collections.
• Maintain and update training materials, programs, curricula, and collections, ensuring the document library remains accurate and current within the organization's shared file structure.
• Support and coordinate training programs by preparing and editing documents, scheduling activities, assisting with facilitation, maintaining department calendars, and helping manage the Training SharePoint site.
• Track and maintain training records, reports, and analytics.
• Interpret learning data beyond completion metrics to identify trends and recommend improvements.
• Research learning industry trends, methodologies, and best practices, and recommend solutions and delivery methods that improve knowledge transfer.
• Identify and recommend improvements to existing processes to increase team efficiency.

Qualifications

• Bachelor's degree preferred, with up to 3 years of relevant experience. A combination of experience and education will be considered in lieu of a degree.
• Strong written and verbal communication skills.
• Advanced organizational skills.
• An inquisitive and growth mindset.
• In-depth knowledge of M365, especially PowerPoint.
• Comfort using AI tools (in adherence to Client AI policies) to support content drafting and workflow efficiency with judgment to validate outputs.

Current authorization to work in the United States without the need for visa sponsorship now or in the future.

Additional Information

*SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

*On-site presence and requirements may change depending on our client's needs* 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.  

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/ 

All your information will be kept confidential according to EEO guidelines. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.