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Coordinator-Patient Registration &Revenue Services

Role overview

Summary

This role coordinates patient registration and revenue services at Henry Ford Health, ensuring efficient processes and a positive patient experience. You will support leadership in training new hires and maintaining the integrity of hospital accounts receivable.

Qualifications

  • High School Diploma or G.E.D. equivalent.
  • Three (3) years of experience in patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
  • Strong computer skills and working knowledge of Microsoft Office products.
  • Preferred: Associates Degree.
  • Preferred: Experience as a Patient Service Representative.

Responsibilities

  • Direct and coordinate patient registration, scheduling, and insurance verification processes.
  • Oversee billing, collections, cash posting, and payer compliance activities.
  • Assist leadership with interviewing, orienting, and training new employees.
  • Provide constructive coaching and feedback to team members to enhance performance.

Key facts

Hard skills

Other skills

  • Collections
  • Computer Literacy
  • Microsoft Office
  • Teamwork
  • Coaching
  • Communication

About the company

Henry Ford Health logo

Henry Ford Health

  • Hospitals & Health Systems
  • XLarge
  • 10,001+
*Job seekers: please be aware of fraudulent job postings and phishing scams via LinkedIn. Henry Ford Health only contacts applicants through our human resources department and via a corporate email address. Here are some tips to be aware of: http://ow.ly/Kc0o50EKory Serving communities across Michigan and beyond, Henry Ford Health is committed to partnering with patients and members along their entire health journey.Henry Ford Health provides a full continuum of services – from primary and preventative care, to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other healthcare retail.It is one of the nation’s leading academic medical centers, recognized for clinical excellence in cancer care, cardiology and cardiovascular surgery, neurology and neurosurgery, orthopedics and sports medicine, and multi-organ transplants. Consistently ranked among the top five NIH-funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of health professionals, Henry Ford Health trains more than 4,000 medical students, residents and fellows every year across 50+ accredited programs.With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.The health system is led by President and CEO Bob Riney and serves a growing number of customers across 250+ locations throughout Michigan including five acute care hospitals, two destination facilities for complex cancer and orthopedics and sports medicine care, three behavioral health facilities, primary care and urgent care centers.

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Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Day Shift

Role Overview

As a Coordinator, you will direct and coordinate patient registration, insurance verification, billing, and collections activities. Your role is vital to maintaining the integrity of hospital accounts receivable while ensuring a positive patient experience. You will support leadership in training and onboarding new hires, fostering a team environment that drives efficiency and compliance.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

  • Direct and coordinate patient registration, scheduling, and insurance verification processes.
  • Oversee billing, collections, cash posting, and payer compliance activities.
  • Assist leadership with interviewing, orienting, and training new employees.
  • Provide constructive coaching and feedback to team members to enhance performance.
  • Protect the integrity of hospital accounts receivable while respecting patient privacy.

What You Will Need

Required Qualifications

  • High School Diploma or G.E.D. equivalent.
  • Three (3) years of experience in patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
  • Strong computer skills and working knowledge of Microsoft Office products.

Preferred Qualifications

  • Associates Degree.
  • Experience as a Patient Service Representative.

What We Offer

Join a mission-driven team where your work directly impacts patient care. Grow your career through collaborative opportunities, continuous learning, and a supportive environment that values your contributions.

Join Our Team

Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare.

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