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Manager, Learning Delivery

Role overview

Summary

The Manager, Learning Delivery is responsible for leading training delivery operations at Trillium Health Resources. This role ensures the execution, quality, and consistency of training programs for staff and community stakeholders, contributing to the organization's mission of supporting individuals with serious mental health needs.

Qualifications

  • Associate’s degree in Health, Human Services, Human Resources, Education, Training and Development, Instructional Design, or Organizational Development and three (3) years of experience providing training to a variety of audiences; OR Bachelor’s degree in the same fields and one (1) year of experience; OR equivalent combination of education and experience.
  • Must obtain Mental Health First Aid (MHFA) certification within one (1) year of hire and maintain that certification throughout employment.
  • Must have a valid driver’s license.
  • Must reside within Trillium’s Catchment of North Carolina.
  • Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future.

Responsibilities

  • Lead and manage training facilitation staff, including performance, development, and scheduling.
  • Oversee delivery of training programs for staff, providers, and community stakeholders.
  • Manage training schedules, calendars, and coordination of delivery activities.
  • Coordinate with internal and external stakeholders to identify and deliver training needs.

Key facts

Hard skills

Other skills

  • Training And Development
  • Communication
  • Collaboration
  • Time Management

About the company

Trillium Health Resources logo

Trillium Health Resources

  • Health Insurance & Payers
  • SME
  • 501–1,000
Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

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Job description

Pay Plan Title: Manager, Learning Delivery

Working Title: Manager, Learning Delivery

FLSA Status: Exempt

Posting Salary Range: $67,524 - $90,312

Office Location: Remote within Trillium’s Catchment of North Carolina (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us? 

Trillium believes that empowering others begins with supporting our team. We offer our employees:

  • A collaborative, mission-driven work environment
  • Competitive benefits and work-from-home options for most positions
  • Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Manager, Learning Delivery to join our team! The Manager, Learning Delivery leads training delivery operations and is accountable for execution, quality, and consistency of training programs. The role manages trainers, oversees scheduling and delivery, and coordinates with internal and external partners to ensure effective facilitation of training programs.

On a typical day, you might:

  • Lead and manage training facilitation staff, including performance, development, and scheduling.
  • Oversee delivery of training programs for staff, providers, and community stakeholders.
  • Manage training schedules, calendars, and coordination of delivery activities.
  • Direct execution of specialized training programs aligned with accreditation and contract requirements.
  • Coordinate with internal and external stakeholders to identify and deliver training needs.
  • Monitor training delivery performance and implement improvements to quality and effectiveness.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

  • Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
  • Work-from-home options available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies

Qualifications

Required:

  • Associate’s degree in Health, Human Services, Human Resources, Education, Training and Development, Instructional Design, or Organizational Development and three (3) years of experience providing training to a variety of audiences; OR
  • Bachelor’s degree in Health, Human Services, Human Resources, Education, Training and Development, Instructional Design, or Organizational Development and one (1) year of experience providing training to a variety of audiences; OR
  • Equivalent combination of education and experience. 
  • If not already certified, must obtain Mental Health First Aid (MHFA) certification within one (1) year of hire and maintain that certification throughout employment.
  • Must have a valid driver’s license.
  • Must reside within Trillium’s Catchment of North Carolina, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
  • Must be able to travel within catchment as required.
  • Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (ex: OPT F-1, J-1).

Preferred:

  • Two (2) or more years of experience in writing curriculum and/or presentations. 
  • Fully licensed in North Carolina as an LCSW, LCMHC, or LMFT. 

Deadline for Application: Tuesday, November 17, 2026 at 11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

  • Employer name, dates of service (month/year), average hours worked per week, and essential job duties
  • Education details (degree type, date awarded, institution, field of study)
  • Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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