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Remarketing Field Representative - Midwest

Role overview

Summary

The Remarketing Field Representative is responsible for overseeing the remarketing process for vehicles at auction. This role involves evaluating vehicle conditions, coordinating repairs, and managing client relationships to ensure successful sales. You will work within Location Services, a financial servicing company that supports banks and credit unions.

Qualifications

  • High school diploma or GED required.
  • Excellent written and verbal communication skills.
  • Working knowledge of Microsoft programs such as Word, Excel, Outlook and PowerPoint.
  • Preferred: Bachelor’s degree in business-related field
  • Preferred: One (1) year auto-finance, auto-auction, collections, or remarketing

Responsibilities

  • Coordinate all remarketing activities once a vehicle goes to auction
  • Evaluate the condition of vehicles and ensure necessary repairs are completed
  • Communicate directly with auctions and clients on all bids and offers
  • Manage relationships with valued client partners through routine contact

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Microsoft Word
  • Microsoft Excel
  • Critical Thinking
  • Plan Execution
  • Teamwork

About the company

Location Services LLC logo

Location Services LLC

  • 51–200
Location Services, LLC. provides efficient, effective and compliant, end-to-end location, recovery, license plate recognition (LPR,) and transportation services to our clients in the Auto Financial Services industry. We offer a full range of loss mitigation services, backed by best-in-class compliance, performance accountability and cutting edge LPR technology. The leadership team at Location Services possesses decades of auto finance collections, repossession, loss mitigation, customer service, risk, compliance and finance expertise with GMAC, Ally Financial Inc., Exeter Finance LLC., and Toyota. This deep domain experience is unique to the industry, and provides significant value to our clients; we anticipate, understand, and deliver on, the expectations of our clients. Location Services is owned by Delaware Street Capital (DSC,) an investment group controlled by a Chicago based family, who over the past 50 years, have invested in real estate and business acquisitions totaling more than $60 billion. The most significant of these investments include real estate, hospitality, gaming, insurance and auto finance loss mitigation services. At Location Services, we are committed to collaborative, transparent and value-added relationships with our clients and vendors partners. With the financial backing of DSC, the industry expertise of our leadership team, and dedication to our core values, Location Services will achieve our vision; to be the premier provider of Collateral Recovery services to our Industry.

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Job description

Build Your Career with Location Services

Location Servicesis a privately owned financial servicing company and provides nine essential services for banks, finance companies and credit unions. Our success is driven by our focus on results, exceptional service, and strong partnerships. Our team takes pride in being one dependable source for our clients, providing a full array of solutions from discovery to recovery to remarketing and beyond.

At Location Services, employees have the opportunity to work in a dynamic industry, support well-known financial organizations, and play an important role in delivering solutions that help our clients succeed.

Why You'll Love Working Here

Our guiding principle is simple: Treat others the way you want to be treated. We value teamwork, open communication, and a workplace where every employee is respected and supported. Every role contributes to helping lenders and consumers navigate the collateral recovery process with professionalism and integrity. Whether your strengths are in customer service, technology, operations, or administration, you'll find a career path with room to learn, advance, and make an impact. We invest in our people with comprehensive medical, dental, and vision coverage, a 401(k) with company match, annual incentive bonuses, legal services, pet insurance, and an Employee Assistance Program. We believe talented, motivated people are the foundation of our success. Together, we challenge ourselves, celebrate achievements, and continue raising the standard in our industry.

Join Location Services and be part of a team that's delivering results, building careers and making a difference every day.

Summary/Objective 

The Remarketing Field Representative is responsible for coordinating all remarketing activities once a vehicle goes to auction. This individual evaluates the condition of the vehicle and ensures all repairs, if needed, are completed.  The Remarketing Field Representative partners with auction sites to post the vehicle for sale and monitors sale status and accuracy of expenses.  This is a remote position with some travel. 

Essential Functions 

  • Runs reports inAutoimsto ensure all vehicle are released for sale
  • Uploads condition Report if necessary
  • Evaluating condition reports for any mechanical work
  • Getting units inspected and detailed if necessary
  • Communicating directly with auctions and clients on all bids/offers
  • Suggesting floor prices to clients based on the condition of the vehicle and current market price
  • Entering approved floor bid inAutoimsfor auctions to start the bid
  • Offers recommendations to clients on all offers received that do not meet the approved floor price.
  • Re-evaluates floor on all “no sale” vehicles
  • Send “no sales” to online platforms
  • Keeps reporting of all daily sold numbers
  • Ensures all outstanding issues are resolved before units go to auction
  • Manage auction inventory
  • Reviews all auction expenses for accuracy
  • Ensure policies and procedures for all functions within the auctions areaccurate, andare adhered to by all network auctions we use.
  • Manage relationships with valued client partners through routine client contact,demonstratingLocations Services’ commitment to performance and engagement
  • Support executive management as directed. Support company-wide initiatives related to strategic vision, company culture, and employee engagement

Competencies 

  • Excellent written and verbal communication skills
  • Reading comprehension
  • Critical thinking skills
  • Working knowledge of Microsoft programs such as Word, Excel,Outlookand PowerPoint
  • Planning and organization skills
  • Customer focused

Education and Experience 

High school diploma or GED required 

Bachelor’s degree in business-related field, preferred 

One (1) year auto-finance, auto-auction, collections, or remarketing preferred 

Benefits 

  • Competitive compensation package
  • Full suite of medical benefits, including dental, vision,401k,pet insurance and more!
  • PTO and holidays

Position Type/Expected Hours of Work 

This is a full-time position. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand. 

Physical Requirements 

This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e business office with computers, phone, printers, light foot traffic. 

EEO Statement 

Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Applicants must be legally authorized to work in the United States 

  

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