Pricing Analyst

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

The pricing analyst is responsible for supporting operations and sales across Opensity. The position is accountable for the creation of pricing scenarios that account for all operations expenses, hardware, software, licensing, labor, and miscellaneous expense items required to provide service solutions for our clients.

Additionally, the analyst will ensure Opensity standard pricing rules are followed and validated to ensure budget, security, and audit compliance.

Primary Duties and Responsibilities 

• Develop service level pricing scenarios that encompass complex labor, technology and equipment configurations 

• Communicate pricing strategies and define cost distributions to Sales, Solutions and Sr. Management 

• Monitor and complete all pricing, addendum and operations / sales requested project support 

• Track individual weekly productivity and ensure deadline compliance  

• Accountable for validating historical pricing, equipment, and addendum documentation 

• Accountable for validating current equipment, license and labor costs   

• Accountable for updates and version control with all pricing and addendum /change order contracting workflows  

• Analysts will adhere to and measure individual job performance against individual and corporate goals  

• Comply with all Opensity ethical and procedural policies  

• Work within standard Service Level Guidelines to ensure accurate and timely delivery of projects 

Qualifications: 

• Associate degree, Accounting Certification or equivalent service pricing experience preferred  

• 3+ years’ supporting Outsourcing and technical services with Solutions pricing experience  

• Familiarity with legal terminology and law firm environments 

• Familiarity with Corporate structured environments  

• Advanced knowledge of MS Excel, required 

• Preferred experience with HubSpot, SpotDraft, ServiceNow and Sage 

• Excellent spelling, grammar, punctuation, and exceptional communication skills  

• Ability to organize and prioritize multiple assignments 

• Ability to perform under pressure within established timeframe and provide a quality work product 

• Practice strong communication, interpersonal, teamwork and customer service skills 

• Ability to problem solve and provide consultative information around options towards pricing   

• Interact effectively and professionally with all levels of management, staff and a variety of external entities including clients, vendors and prospective clients of Opensity 

• Prolonged sitting and computer use are required 

• Must adhere to all Opensity Employee Handbook Guidelines  

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. 

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. 

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. 

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.