Communications Manager

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

JOB TITLE:

Manager of Communications

LOCATION:

United States / Eastern or Central Time zone

JOB OVERVIEW

Prometric is seeking a dynamic and experienced Manager of Communications to join our team. The successful candidate will be responsible for developing and implementing effective internal communication strategies to engage and inform employees across the organization. This role requires strong communication skills, strategic thinking, and a collaborative approach.

COMPANY BACKGROUND

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

RESPONSIBILITIES

The Manager of Communications will be responsible for leading the development and execution of the internal communications strategy for Prometric to ensure operational efficiency and support thought leadership.

As the Manager of Communications, you will:

• Establish an internal communications strategy in conjunction with the CEO, CFO, CAO and other senior managers
• Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations
• Manage and maintain the company’s internal communication tools, ensuring they are up-to-date, user-friendly, and aligned with the company’s goals and values
• Monitor and measure the effectiveness of internal communications, and make recommendations for improvement based on feedback and data analysis
• Identify opportunities to promote employee engagement and help foster a positive company culture
• Assist with crisis communications, ensuring all employees are informed and up-to-date

QUALIFICATION REQUIREMENTS

EDUCATION

• Bachelor's degree in Communications, Marketing, or a related field.

EXPERIENCE AND SKILLS

• 3-5 years of proven experience in internal communications, preferably in a corporate or organizational setting.
• Exceptional writing, editing, and proofreading skills, with a keen eye for detail.
• Proficiency in Microsoft Office Suite, particularly PowerPoint.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
• Knowledge of communication best practices and emerging trends in internal communications.
• Experience managing and maintaining internal communication tools is a plus (internal email software, intranet, etc.)

PHYSICAL JOB REQUIREMENTS

• Must be able to travel occasionally to the Corporate Office in Baltimore, MD

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.