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Claims Advocate Lead - Commercial Property

Role overview

Summary

This role is for managing medium to large complex Property claims at Alliant Insurance Services. You will work directly with clients, legal counsel, and various stakeholders to ensure effective claims management and advocacy.

Qualifications

  • Bachelor's Degree or equivalent combination of education and experience.
  • Eight (8) or more years related work experience, brokerage or carrier experience.
  • In-depth knowledge of all commonly encountered P&C insurance coverage and Risk Management concepts and techniques.
  • Excellent verbal and written communication skills.
  • Preferred: Chartered Property Casualty Underwriter (CPCU).

Responsibilities

  • Manage claims status and prompt various parties to take next steps.
  • Partner with client legal counsel on coverage, claims, and settlement strategy.
  • Prepare coverage arguments for client advocacy and form coverage positions.
  • Attend claims meetings with clients, carriers, legal counsel, and adjusters to review claim status.

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • $145K – $175K / year
  • English

Hard skills

Other skills

  • Negotiation
  • Communication
  • Leadership
  • Problem Solving
  • Time Management
  • Analytical Skills
  • Planning
  • Organizational Skills

About the company

Alliant Insurance Services logo

Alliant Insurance Services

  • Insurance
  • XLarge
  • 5,001–10,000
Alliant Insurance Services is among the largest and fastest-growing insurance brokerage and consulting firms in the United States. Fueled by entrepreneurialism and driven by results, Alliant operates on the belief that more is possible and expectations are meant to be exceeded. Our clients and partners have profound confidence in us to deliver in all market climates through the design and delivery of innovative solutions and services across a broad range of industry verticals. Our people stand as the backbone of our organization. We proudly employ a team of diverse, driven, and exceptional people and invest heavily in their success, giving our brokerage and consulting teams the freedom and resources they need to help their clients grow their businesses to remarkable heights. The result is a dynamic team of professionals who consistently perform at the highest level, while caring and giving back to causes that impact their communities and the world at large. Alliant is built on teamwork and collaboration, a philosophy that has guided our growth and evolution for almost 100 years. We rise together to meet challenges, think together to drive innovation, and thrive together in our business and in the diverse communities where we operate.

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Job description

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

SUMMARY  

Responsible for providing adequate coverage/policy interpretation on medium to large complex Property claims.  Substantial direct client contact involved.  

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Manages claims status and prompts various parties, broker, staff, client and adjuster to take next step; including prepayment, partial payment, gather information, work with subrogation contacts. 

Partners with client legal counsel on coverage, claims and strategy for settlement; 

Manages primarily medium to large, complex Property claims; 

Manages and oversees claims data in database including claims updates, running claims runs, analyzing claims information and preparing information for underwriting and/or client review; 

Prepares coverage arguments for client advocacy and form coverage positions as client advocate; 

Provides adequate coverage/policy interpretation for large property and casualty claims; 

Prepares and analyzes loss valuations; 

Attends claims meetings with clients, carriers, legal counsel and adjusters to review claim status, resolve and settle issues; 

Provides follow-up calls, written correspondence and keep records of all work done on behalf of our clients; 

Partners with client on case preparation and support as needed; 

Uses negotiation skills to provide best possible outcome for clients as needed; 

Builds and establishes strong relationships with carriers, adjusters and clients; 

Develops training materials with a client and service team perspective for coverage reviews, loss reporting procedures, claims guidelines in handling various situations; 

Delivers claims training in person and in client workspace as needed; 

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); 

Other duties as assigned 

QUALIFICATIONS  

EDUCATION/EXPERIENCE 

Bachelor's Degree Or equivalent combination of education and experience 

Eight (8) or more years related work experience, brokerage or carrier experience 

In depth knowledge of all commonly encountered P&C insurance coverage and Risk Management concepts and techniques 

Chartered Property Casualty Underwriter (CPCU) 

Associate in Claims-American Institute for Chartered Property and Casualty Underwriters (AICPU) 

Accredited Accounts Receivable Manager (ARM) 

Valid Fire and Casualty Broker – Agent license 

SKILLS 

Excellent verbal and written communication skills 

Great leadership, problem solving and time management skills 

Advanced analytical skills 

Excellent planning, organizational and prioritization skills 

Ability to interface with executives – internal and external 

Ability and motivation to work independently 

Proficient in Microsoft Office products 


#LI-DR1

#LI-REMOTE

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply" button.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits

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