Controls Service Engineer

Who we are:

EMC manages and scales turnkey energy efficiency solutions for Fortune 500 clients across their North American portfolios. Since 2003, the company has used its total project management approach, EnergyMAXX®, to successfully implement thousands of projects on an annual basis including efficient lighting, smart building controls, ROI-driven IoT solutions, electric vehicle supply equipment infrastructure and ongoing maintenance and warranty support. In doing so, EMC has helped clients realize billions of kilowatt-hours of energy savings and advance their net zero emissions goals.

EMC is looking for a self-starter who is driven to learn and take on new challenges.  Ideal candidates share our company values of Always Go the Extra Mile, Teamwork, Continuously Improve and Drive Change and Take Initiative.

Position can be local or remote. Local candidates will be expected to come into the office at least 4 days/week.

Job Summary:

The Controls Service Engineer will be responsible for troubleshooting, repairing, analyzing and maintaining advanced Smart Building control solutions for EMC clients and potential clients.  This position will play a key role in remote support for Controls Service and programs which deliver significant Return on Investment (ROI) opportunities for customers.  The person will be one of the key technical controls engineers and will work closely with field teams, customers, and multiple departments at EMC to help get control systems working in the field.  This role will include, but is not limited to, troubleshooting and integrating building control systems, leveraging strong HVAC/lighting and building automation system knowledge to repair local stations and building management systems, analyzing and document issues and solutions for BMS’s, and develop expertise in the existing business processes and tools at EMC.

Essential Job Functions:

• Work with Supervisor, Day 2 Support and other engineers on the SBC team to troubleshoot and repair control systems for specific projects and labels
• Work with remote techs to troubleshoot and repair systems and install remote devices.
• Analyze and document trends and issues with existing Building Management Systems, design strategies and solutions to preemptively address issues.
• Draft and develop installation and commissions documentation for SBC programs and projects
• Draft point lists, sequence of operations and other related documents
• Program local stations that satisfy sequence of operations
• Troubleshoot and  program BMS user interfaces
• Perform systems integrations using a wide variety of protocols including basic software
• Ensure technologies are integrated and technically compliant per applicable standards
• Communicate results to Supervisor, Day 2 Support and others at EMC as necessary
• Work collaboratively with a team of Controls personnel
• Set high standards that will align with the organization’s goals
• Navigate the Smart Building Industry trends and help position EMC to capitalize on them
• Other duties as assigned

Skills and Abilities:

• Technical proficiencies in A/C electrical circuits and low voltage D/C electrical circuits and operation
• Ability to read and interpret blue-prints, wiring diagrams and device data sheets, as well as, familiarity with creating technical shop drawings, including riser diagrams
• Strong communication, organization, and leadership skills
• Strong technical and problem-solving abilities
• Knowledge of Industry best practices
• Superior knowledge of Mechanical, Electrical, HVAC, Lighting and Hardware Systems
• Programming proficiency with Niagara based systems, including but not limited to N4

Skills and Abilities:

• Hands-on hardware and software troubleshooting
• Experience in integrating computer programs
• Excellent organization, communication, teamwork skills
• Experience solving complicated problems
• Curiosity and self-starter when it comes to learning

Education:

• Bachelor’s degree or equivalent in Electrical Engineering, Mechanical Engineering, Computer Science, Information Technology, Industrial Engineering and/or another related field 

Experience Preferred/Other Qualifications:

• Experience with Niagara software and computer coding languages such as JavaScript, HTML
• LED lighting, HVAC and building management system (BMS) operation
• 5+ years of system engineer or system integrator with experience with at least one (1) controls platform
• 5+ years in the building automation systems industry
• 5+ years of HVAC Automation/Controls Engineering or Data Analytics experience
• Expertise leveraging IoT Concepts and Technology, Building Automation Systems, and Database programming

Physical Job Requirements and Working Conditions:

• Will require the ability to use basic hand tools, including meters and screwdrivers, if onsite.
• May need to climb stairs and/or ladders
• Must be comfortable in both a customer site and office setting
• Ability to lift up-to 20 lbs.
• Travel up to 15% as needed

EMC is an Equal Opportunity Employer– Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran.