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Junior People Operations Specialist

Role overview

Summary

This role focuses on enhancing the People Operations function at Panda Drum by streamlining onboarding and recruitment processes. You will manage the transition of new hires from offer acceptance to full integration, while also supporting recruitment efforts to ensure a smooth candidate experience.

Qualifications

  • Experience with onboarding processes and HR administration.
  • Proficiency in using LinkedIn Recruiter and ATS systems like Recruitee.
  • Ability to build AI workflows for People Ops tasks.
  • Strong organizational skills for managing candidate pipelines and documentation.
  • Excellent communication skills for candidate interactions.

Responsibilities

  • Own onboarding processes from signed offer to integrated teammate
  • Prepare offer letters and coordinate contractor agreements
  • Build onboarding documentation, guidelines, SOPs, and checklists
  • Source candidates and conduct first-round screens

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Teamwork

About the company

DRUM logo

DRUM

  • Marketing & Advertising Agencies
  • 51–200
A DRUM é a agência full service da Omnicom Media, responsável por integrar estratégia, criação, conteúdo e experiência em um modelo conectado a dados, mídia e tecnologia. Parte do ecossistema global do grupo, a DRUM opera como uma estrutura criativa integrada, eliminando barreiras tradicionais entre disciplinas e oferecendo aos clientes uma liderança unificada capaz de transformar insights em soluções de comunicação consistentes e orientadas a resultados. No Brasil, a DRUM consolida as operações criativas, conectando-se diretamente às agências de mídia e unidades especializadas da Omnicom Media. A operação já atende clientes como Unilever, Geely, Bayer, Kimberly-Clark, Aurora, Suzano, Bimbo e Bic, desenvolvendo estratégias criativas orientadas por inteligência de dados, comportamento de audiência e cultura, com o objetivo de impulsionar o crescimento sustentável das marcas em um cenário de comunicação cada vez mais complexo e dinâmico.

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Job description

About Panda Drum

Panda Drum is the world's biggest steel tongue drum brand. Bootstrapped, profitable, ~$50M this year, growing 3x year over year. That growth runs on one engine: hiring great people faster than our competitors can, across Europe, LatAm, and Asia, fully remote, ~40 people and climbing.

Hiring now has an owner: our Talent Manager runs every pipeline. What's still scattered is everything after the yes. Offer letters live in email threads, contracts get chased by hand, and onboarding depends on who remembers what. You fix that, and you help run the pipelines that feed it.

What you'll own

People Ops, about half your week

  • Onboarding, from signed offer to integrated teammate: accesses live before day one, onboarding questionnaire sent, 1:1 page set up, first-week plan in place, check-ins at day 7 and day 30.

  • Offers and contracts: you prepare offer letters, coordinate B2B contractor agreements, and file every signed copy in the agreements register. Nothing lives in an email thread.

  • HR admin: new-hire records, documents, and the admin every hire brings, done the same way every time.

  • Documentation: you build the onboarding documentation and guidelines, plus SOPs and checklists, so each onboarding takes less back-and-forth than the one before.

  • AI workflows: you build AI workflows that take the repeat work out of People Ops: drafting offer letters, preparing onboarding checklists, answering new-hire questions.

Recruitment, about half your week

  • Sourcing: LinkedIn Recruiter for execution roles: support agents, coordinators, video editors.

  • First-round screens: run with scorecards, after a knockout check on the application.

  • Pipeline hygiene: scheduling, candidate notes, and a reply to every candidate within 2 business days, all in Recruitee (ATS).

  • Test tasks and reference checks: sending test tasks to candidates, tracking deadlines, and processing test task payments.

  • Automation: taking the repeat work out with Recruitee triggers and templates, AI-assisted first passes, Notion workflows.

Your scoreboard: days from offer to signed contract, new hires with every access live on day one, candidate response within 2 business days, candidate notes complete.

How we work

  • Speed is respect: candidates hear back within 2 business days, and same-day replies are the norm.

  • Written beats remembered: every process lives in Notion, and every decision is logged with a date.

  • Self-starters move up: look for the answer yourself first, then ask.

  • Low ego, coachable: own your mistakes the same day.

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