Associate Manager, Customer Supply Chain

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.

The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

Associate Manager, Customer Supply Chain

Location: Poland (Warsaw) or Czech Republic (Prague)

Function: Supply Chain
 

About the Role

This role will drive the implementation of efficient supply chain services with key customers, to achieve preferred supplier status and deliver against SCJ growth and profit objectives.  You’ll be the primary liaison between our customers and SCJ Product Supply functions in relation to supply chain opportunities. Overall, you’ll be expected to implement sustainable, cost effective, supply chain processes while ensuring our customers' compliance with SCJ's Customer Operations Metrics.

This role is primarily focused on the supply chain that is shared between SCJ and its customers, setting up optimal order to cash processes and reverse logistics optimization.

We do not offer international relocation support for this role
 

Responsibilities:

• Executes best route to market and cost-to serve supply chain processes for SCJ and our customers; accountable for the supply chain initiatives that drive improved effectiveness
• Develops and agrees annual plan or contract negotiation in line with SCJ & customer strategy to create value and reduce cost. Owns & leads Supply Chain Customer Collaboration agenda with customers
• Partners with Sales, Demand Planning, Customer Fulfilment and Logistics to execute against strategic customer development opportunities and deliver Advantage Survey results
• Develops and deploys analysis and scorecards for communication to the customer and key cross-functional areas to improve supply chain compliance and effectiveness, applying course corrective actions as needed
• Acts as the escalation point of contact in day-to-day business with each assigned customer related to Supply Chain efficiency
• Supports joint forecasting (Promo, NPD, Displays), both internally and with customers as defined by cross-functionally (supply chain, commercial, finance) aligned process
• Manage the Seasonal return and reverse logistics process with close coordination with BIM, Sales and Logistics Teams.
  
   

Experience you’ll bring:

• Cost to Serve optimization mindset
• Proven experience in Collaborative Supply Chain related fields
• University Degree Educated or equivalent
• Able to represent Supply Chain internally and externally in a professional manner, both strategically and tactically
• Advanced skills in Excel required, SAP preferred and the ability to learn and utilize customer systems and data
• There is an expectation of travel to Customers’ offices for meetings
• English and Polish or Czech is required
  
   

Behaviours you’ll need:

• Demonstrated analytical thinker, skilled in problem solving and project management, assertive yet collaborative and team-oriented leadership style being able to influence at all levels
• The ability to build business partnerships and external collaboration opportunities wherever possible through excellent negotiation skills
• Proactive, decisional, goal and results oriented, able to manage priorities and remove barriers
• Have a passion for Customer Service and Joint Value Creation
  
   

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Pension, Life cover & Health Insurance

You need to be eligible to work in the country of application.This role is not eligible for relocation.
Remote work available once a week for eligible employees.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.
Come join us and make an impact through iconic global brands. GO FURTHER WITH OUR FAMILY™

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Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.  

Better Together

At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.