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Supplier Performance Manager

Role overview

Summary

This role focuses on managing supplier performance within ICON Strategic Solutions, ensuring effective oversight and collaboration across multiple vendors. You will contribute to the development of standards and processes that enhance supplier management, supporting the broader goal of delivering treatments that benefit patients worldwide.

Qualifications

  • Doctorate degree OR Master’s degree & 3 years of directly related experience OR Bachelor’s degree & 5 years of directly related experience OR Associate’s degree & 10 years of directly related experience.
  • Previous direct managerial and/or leadership experience
  • Preferred: Experience performing oversight activities for vendor, Clinical Laboratory experience

Responsibilities

  • Manage and develop individual and supplier-specific objectives
  • Coordinate and prioritize cross-study projects
  • Develop strong global relationships with key functions
  • Participate and facilitate the governance of Supplier Performance Management

Key facts

Hard skills

Other skills

  • Relationship Building
  • Leadership

About the company

ICON plc logo

ICON plc

  • Clinical Research (CRO)
  • XLarge
  • 10,001+
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.

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Job description

Supplier Performance Operations Manager (clinical laboratory oversight)

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.


As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.


What You Will Be Doing:

  • Managing and developing individual and supplier-specific objectives
  • Coordinating and prioritizing cross-study projects.
  • Developing strong global relationships with key functions
  • Participating and facilitating of the governance of Supplier Performance Management
  • Driving development and review of Independent Review Charters
  • Support the development and implementation of standards and processes for evaluation, qualification, selection, management, and monitoring of SPM

Your Profile:

  • Doctorate degree OR Master’s degree & 3 years of directly related experience OR Bachelor’s degree & 5 years of directly related experience OR Associate’s degree & 10 years of directly related experience
  • Previous direct managerial and/or leadership experience

Experience performing oversight activities for vendor (Clinical Laboratory experience preferred) for multiple vendors


Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.


Are you a current ICON Employee? Please click here to apply

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