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Dynamics 365 Solution Architect

Role overview

Summary

This role is for a Dynamics 365 Solution Architect to lead the architectural vision during a transformation initiative. You will work with senior stakeholders and a multidisciplinary team to assess business processes and define a scalable architecture for Dynamics 365 solutions.

Qualifications

  • Strong expertise in Microsoft Dynamics 365 Solution Architecture, particularly Dynamics 365 Project Operations and/or Field Service.
  • Proven experience designing conceptual solution architectures during Discovery, assessment, or pre-implementation phases.
  • Solid knowledge of Microsoft Dataverse, including data structures and entity modelling.
  • Familiarity with Microsoft Power Platform components, including Power Apps and Power Automate.
  • Excellent communication and presentation skills, with the ability to explain complex architectural concepts to non-technical audiences.

Responsibilities

  • Lead architectural workshops with customer SMEs to understand existing systems and business processes.
  • Define the target solution architecture for Dynamics 365 Project Operations and Field Service.
  • Guide the design and execution of Proofs of Concept (PoCs) to validate critical functionalities.
  • Produce key Discovery deliverables, including solution outlines and architecture diagrams.

Key facts

Hard skills

Other skills

  • Communication
  • Presentations

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

We are looking for an experienced Dynamics 365 Solution Architect to join an international Microsoft Dynamics 365 transformation initiative and play a key role in shaping its future architecture. You will lead the architectural vision during a 3-month Discovery & Design phase, focusing on Dynamics 365 Project Operations, Field Service, and Power Platform solutions. Working closely with senior stakeholders and a multidisciplinary international team, you will assess existing business processes, explore technical possibilities, and define a scalable target-state architecture. You will influence key technical decisions, guide Proofs of Concept (PoCs), and ensure that the proposed solution aligns with business objectives and platform capabilities. This is an excellent opportunity to take architectural ownership at an early stage of a large-scale transformation and create the blueprint for its future implementation. If you are passionate about enterprise architecture and Microsoft Dynamics 365, we would love to hear from you – apply now! Responsibilities Lead architectural workshops with customer SMEs to understand existing systems, business processes, technical constraints, data flows, and integration points Define the target solution architecture for Dynamics 365 Project Operations and Field Service, covering conceptual data models, module boundaries, and cross-platform process interactions Evaluate standard Dynamics 365 (OOTB) capabilities and identify opportunities for process standardization and configuration Guide the design and execution of Proofs of Concept (PoCs) to validate critical functionalities, technical feasibility, and architectural assumptions Develop high-level integration designs and architecture diagrams connecting Dynamics 365 with legacy and enterprise systems Partner with functional consultants to ensure business process designs are technically feasible and aligned with Dynamics 365 capabilities Contribute architectural insights to the Discovery backlog, defining epics, features, dependencies, and technical considerations for the implementation phase Identify architectural risks, technical dependencies, and prerequisites to support a successful transition into implementation Produce key Discovery deliverables, including solution outlines, conceptual architecture diagrams, data flow documentation, PoC results, and readiness assessments Requirements Strong expertise in Microsoft Dynamics 365 Solution Architecture, particularly Dynamics 365 Project Operations and/or Field Service Proven experience designing conceptual solution architectures during Discovery, assessment, or pre-implementation phases Solid knowledge of Microsoft Dataverse, including data structures, entity modelling, and cross-module relationships Familiarity with Microsoft Power Platform components, including Power Apps, Power Automate, and Power Pages Understanding of enterprise integration patterns, APIs, and Azure Integration Services Ability to create high-level architecture diagrams, model business processes, and document technical solutions Experience facilitating technical and functional workshops with customer SMEs and senior stakeholders Excellent communication and presentation skills, with the ability to explain complex architectural concepts to non-technical audiences Nice to have Familiarity with the Microsoft Success by Design methodology Previous experience in field-intensive industries, such as energy, manufacturing, or industrial services Understanding of data migration strategies, including data consolidation, cleansing, and archival planning Experience preparing architecture documentation to support Statements of Work (SoW) and implementation planning

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