KAM Neurosciences Valencia

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Job Description

Key Account Manager (Tech-Forward Role)

About the Role

The Key Account Manager (KAM) role for NS in Valencia is strategic for the national success of the unit and Takeda, as this region represents a significant contribution in both volume and value. Valencia is a key area for consolidating the growth of Elvanse and ensuring effective coverage in the treatment of neuropsychiatric disorders.

Active cross-functional collaboration with the Medical and Marketing departments is required to ensure an integrated and patient-centered execution.

The KAM's activities will include visits to adult psychiatrists, child psychiatrists, and pediatric neurologists, with the goal of enhancing awareness, accurate patient identification, and appropriate treatment management. The ability to build trust, educate, and support healthcare professionals will be key to success in such a competitive and relevant region as Valencia. Additionally, the continuous growth of the private psychiatry market represents a strategic opportunity by engaging with specialists in the private sector.

In addition, the role will leverage advanced technologies, innovative tools, and artificial intelligence (AI) to enhance strategic decision-making and customer engagement. The use of digital platforms and data-driven insights will support the identification of opportunities, optimize territory management, and personalize interactions with healthcare professionals. Embracing these technological advancements will be essential to drive efficiency and deliver impactful results in a dynamic and evolving environment.

Key Responsibilities :

Account Planning & Execution

• Implement account plans aligned with BU and managerial direction.
• Use data and CRM insights to identify opportunities, define SMART objectives, and monitor progress.

Customer Engagement

• Build trusted partnerships with HCPs and decision-makers.
• Deliver high-quality scientific discussions that create value and reinforce Takeda’s leadership in NS.

Omnichannel Excellence

• Combine in-person and digital engagement for consistent and compliant customer experiences.
• Use AI-enabled tools to personalize content and schedule interactions efficiently.

Data-Driven Decision Making

• Utilize AI-supported analytics to understand territory performance, patient journey dynamics, and referral patterns.
• Anticipate risks and opportunities to optimize resources.

Operational Efficiency

• Automate routine reporting and planning tasks.
• Dedicate more time to strategic follow-up, diagnosis pathway optimization, and cross-functional collaboration.

Collaboration

• Work closely with the KAM Manager, Medical, Market Access, and Marketing teams to align tactics and ensure coordinated execution across the territory.

Continuous Learning

• Stay updated on therapeutic advances in RMD-Rare GI, competitor activity, and evolving diagnostic protocols.
• Share insights to enhance the team’s collective expertise.

Skills & Qualifications :

Customer Focus & Scientific Expertise

• Deep understanding of Rare GI diseases, treatment pathways, and the needs of multidisciplinary teams.

Digital Dexterity

• Skilled use of CRM, analytics, and AI-supported platforms for data-driven planning.

Collaboration & Influence

• Works effectively across Medical, Market Access, and Marketing interfaces to ensure integrated execution.

Results Orientation

• Achieves objectives with discipline, perseverance, and agility in a complex, highly specialized market.

Innovation & Learning Agility

• Embraces new technologies and continuously updates therapeutic and digital knowledge.

Success Measures

• Achievement of sales targets and territory growth objectives.
• Effective implementation of account plans and contribution to market share gains.
• Demonstrated improvement in diagnosis, treatment initiation, and follow-up rates in key centers.
• Efficient use of digital and AI tools to enhance engagement quality and time optimization.
• Strengthened relationships with key specialists and decision-makers, reinforcing Takeda’s position as a trusted partner in Neuroscience.

Locations

Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.

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