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Italian-speaking Customer Specialist in Sofia, Bulgaria

Role overview

Summary

This role supports customers of a global car rental brand by providing assistance in Italian. You will join an international team in Sofia, Bulgaria, where you will develop valuable skills and gain international experience while delivering a positive customer experience.

Qualifications

  • Fluent Italian (C1 or higher) and good English skills.
  • Strong communication and problem-solving abilities.
  • A positive attitude and customer-focused mindset.
  • Willingness to relocate to Sofia, Bulgaria.
  • Preferred: No previous experience required – full training is provided!

Responsibilities

  • Assist Italian-speaking customers via phone and email.
  • Help with car rental reservations, booking changes and cancellations.
  • Provide information and solutions tailored to customers' travel needs.
  • Deliver friendly, professional service and ensure a positive customer experience.

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Customer Service

About the company

Next Job Abroad logo

Next Job Abroad

  • Staffing & Recruiting
  • 2–10
Next Job Abroad is a modern recruitment agency that helps you find your next job abroad.You get free help finding a job that fits your profile, help moving abroad and assistance finding a place to live in your new country.Are you considering to take the leap and move abroad? Contact us now, or have a look at https://nextjobabroad.com (currently under maintenance).

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Job description

Love helping people and looking for a fresh start abroad? Your next career opportunity could be waiting in Sofia!

We're looking for Italian-speaking professionals to join an international team in Bulgaria, supporting customers of a well-known global car rental brand.

Whether you're starting your career or looking for a new challenge, this is a great opportunity to gain international experience, develop valuable skills and enjoy life in one of Europe's most affordable capitals.

What you'll do

  • Assist Italian-speaking customers via phone and email.
  • Help with car rental reservations, booking changes and cancellations.
  • Provide information and solutions tailored to customers' travel needs.
  • Deliver friendly, professional service and ensure a positive customer experience.

Requirements

  • Fluent Italian (C1 or higher) and good English skills.
  • Strong communication and problem-solving abilities.
  • A positive attitude and customer-focused mindset.
  • Willingness to relocate to Sofia, Bulgaria.
  • No previous experience required – full training is provided!

Benefits

  • Relocation bonus to help you get started.
  • Flight tickets covered and temporary accommodation upon arrival.
  • Assistance with finding long-term housing.
  • Competitive salary and stable employment.
  • Additional health insurance and 50+ employee benefits.
  • Career development opportunities and ongoing training.
  • Modern office with an on-site gym, relaxation areas and gaming zones.
  • Potential for hybrid or remote working after training, depending on project needs.

Ready for your next adventure?

If you're ready to build your career abroad while enjoying everything Sofia has to offer, we'd love to hear from you!

Apply today and start your next chapter in Bulgaria!

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