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(Senior) Key Account Manager

Role overview

Summary

This role focuses on managing and developing key B2B customer accounts at Commerz Globalpay GmbH. You will work closely with internal teams to create tailored payment solutions and drive revenue growth while ensuring high customer satisfaction.

Qualifications

  • Several years of experience in Key Account Management, Account Management, Sales, or Business Development, ideally in a B2B environment.
  • Proven success in managing strategic customer relationships and growing existing accounts.
  • Strong commercial and negotiation skills with a confident approach to engaging decision makers and senior stakeholders.
  • Customer focused, entrepreneurial mindset with a structured, proactive, and results oriented approach.
  • Excellent communication skills and fluent German and English.

Responsibilities

  • Manage and develop a portfolio of key B2B customers, building long term relationships with decision makers and senior stakeholders.
  • Identify and drive opportunities for revenue growth through upselling, cross selling, and the expansion of existing customer relationships.
  • Understand customer needs and develop tailored payment solutions in close collaboration with internal teams.
  • Lead commercial discussions, prepare offers, support contract negotiations, and coordinate customer related projects through to successful completion.

Key facts

Hard skills

Other skills

  • Sales
  • Negotiation
  • Communication
  • Entrepreneurship

About the company

Global Payments logo

Global Payments

  • Fintech & Payments
  • XLarge
  • 10,001+
At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X , LinkedIn and Facebook.

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Job description

Ready to take your career global?


Help us shape the future of digital payments as part of Commerz Globalpay GmbH, the joint venture between Commerzbank and Global Payments.

We're looking for a Key Account Manager (f/m/d) to join our Sales team and help shape the future of global commerce.


What you'll own

  • Manage and develop a portfolio of key B2B customers, building long term relationships with decision makers and senior stakeholders.
  • Identify and drive opportunities for revenue growth through upselling, cross selling, and the expansion of existing customer relationships.
  • Understand customer needs and develop tailored payment solutions in close collaboration with internal teams.
  • Lead commercial discussions, prepare offers, support contract negotiations, and coordinate customer related projects through to successful completion.
  • Monitor account performance, customer satisfaction, and business opportunities while ensuring a consistently high level of customer experience.

What you'll bring

  • Several years of experience in Key Account Management, Account Management, Sales, or Business Development, ideally in a B2B environment.
  • Proven success in managing strategic customer relationships and growing existing accounts.
  • Strong commercial and negotiation skills with a confident approach to engaging decision makers and senior stakeholders.
  • Customer focused, entrepreneurial mindset with a structured, proactive, and results oriented approach.
  • Excellent communication skills and fluent German and English.

It’s a bonus if you have

  • Experience in the payments, financial services, software, or technology industry.
  • Experience managing large or strategic enterprise accounts.
  • Experience with CRM systems and working in an international, matrixed organization.

About the team

Our inclusive and global teams win together every day. At Commerz Globalpay GmbH, we combine the long standing expertise and market presence of Commerzbank with the global innovation of Global Payments. Together, we deliver innovative payment solutions and create opportunities that go beyond borders.


What makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team. We’re curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and our passion drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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