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Market Account Executive Sales - Merchant Services

Role overview

Summary

This role is for a Market Account Executive at Deluxe Merchant Services, focused on driving new business by building relationships with prospective merchants through bank referrals. You will manage the sales process and provide ongoing support to existing customers, contributing to the overall success of the sales team.

Qualifications

  • Must be 18 years of age or older.
  • Preferred: Bachelors in related field and 0 years or HS/GED and 4 years.

Responsibilities

  • Manage and maintain an active pipeline of leads generated through bank partnerships.
  • Build relationships with prospective merchants through outbound calls and in-person meetings.
  • Qualify sales opportunities, identify business needs, and recommend appropriate payment processing products and services.
  • Provide ongoing customer service and support to existing merchants.

Key facts

Hard skills

Other skills

  • Sales
  • Relationship Building
  • Customer Service
  • Financial Acumen
  • Communication
  • Teamwork
  • Problem Solving

About the company

Deluxe logo

Deluxe

  • Fintech & Payments
  • XLarge
  • 5,001–10,000
We help enterprises, small businesses and financial institutions deepen customer relationships through trusted, technology-enabled solutions. Here at Deluxe, we help you unlock your potential so that your business successfully grows and thrives which positively impacts our communities all around. Our innovative payments, data and marketing solutions help you Accelerate Growth, Enable Payments and Empower your SMB Relationships. Accelerate Growth – With us, we propel your business forward with data-driven customer acquisition and multi-platform marketing toolkits; accelerate customer acquisition through our targeted data driven marketing campaigns and build brands through our customized, brand compliant web storefronts, promotional products, print services, and retail packaging services. Enable Payments – Our technology solutions enable you to send and process payments more easily. With us, you can optimize your order to cash processes with Lockbox, integrated receivables and bill pay, as well as improve your payer and payee experience with our secure and convenient check products and flexible digital payments. Empower Small Business Relationships – We help empower your small business with tools to start, run, grow and operate the business. We help increase revenue with promotional products, data driven and print marketing and retail packaging as well as support in managing income with our checks and forms, digital payments, and remote deposit capture. We also assist in protecting and branding businesses with logo design, trademark filings and websites and hosting services along with assisting in managing HR and Operations using our incorporation services, and payroll and human capital management. Unlock your potential: www.deluxe.com

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Job description

Why Join Us


Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.


  • We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
  • We offer competitive benefits starting on day one, designed to support your life both in and out of work.
  • 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Deluxe Merchant Services is seeking a motivated, results-driven Market Account Executive to join our sales team. This role is responsible for driving new business by building relationships with prospective merchants through referrals from our bank partners.

The ideal candidate is a proactive sales professional who enjoys building relationships, identifying customer needs, and delivering payment solutions that help businesses succeed. This position involves connecting with prospective customers through phone calls and in-person meetings, managing the sales process from initial contact through implementation, and providing ongoing support to existing merchants.


Key Responsibilities

  • Manage and maintain an active pipeline of leads generated through bank partnerships, consistently working toward monthly sales goals.
  • Build relationships with prospective merchants through outbound calls, follow-up conversations, and in-person meetings.
  • Qualify sales opportunities, identify business needs, and recommend appropriate payment processing products and services.
  • Analyze merchant processing statements and prepare competitive comparisons, pricing proposals, and customized solutions.
  • Present pricing and product recommendations, address customer questions, and effectively close new business opportunities.
  • Manage the sales process from initial referral through signed agreement, ensuring accurate and timely completion of required documentation.
  • Coordinate merchant onboarding, implementation, and training to ensure a smooth transition for new customers.
  • Provide ongoing customer service and support to existing merchants, helping resolve questions and strengthen customer relationships.
  • Develop and maintain strong working relationships with bank partners to support referral activity and identify additional sales opportunities.

Basic Qualifications:

  • Bachelors in related field and 0 years or HS/GED and 4 years

Preferred Qualifications:

  • Education and Experience: Bachelor’s and 0 years

Additional Basic Qualifications:

Must be 18 years of age or older


Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

  • Healthcare (Medical, Dental, Vision)

  • Paid Time Off, Volunteer Time Off, and Holidays

  • Employer-Matched Retirement Plan

  • Employee Stock Purchase Plan

  • Short-Term and Long-Term Disability

  • Infertility Treatment, Adoption and Surrogacy Assistance

  • Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
 

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

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