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Director of Operations – Transportation & Logistics

Role overview

Summary

This role is for a Director of Operations in a third-party logistics organization, focusing on leading domestic and international transportation and logistics operations. You will oversee teams, manage performance, and drive operational improvements while collaborating with various departments to meet business objectives.

Qualifications

  • 7–10+ years of progressive experience in transportation, logistics, freight forwarding, or third-party logistics.
  • Proven experience directly supervising and leading teams, including employee development, performance management, coaching, and accountability.
  • Strong knowledge of project cargo and multimodal transportation.
  • Demonstrated ability to improve operational performance, financial results, and customer satisfaction.
  • Proficiency in transportation management systems and Microsoft Office.

Responsibilities

  • Provide strategic leadership and oversight of transportation, freight forwarding, and project logistics operations.
  • Directly manage, mentor, and develop operations and project management teams.
  • Establish performance expectations, provide coaching, conduct performance evaluations, and maintain team accountability.
  • Oversee complex domestic and international logistics projects.

Key facts

  • Remote from: United States
  • Full time
  • Expert & Leadership (>10 years)
  • VP of Distribution
  • English

Hard skills

Other skills

  • Microsoft Office
  • Coaching
  • Accountability
  • Team Effectiveness
  • Leadership
  • Communication
  • Problem Solving

About the company

Qualdoc logo

Qualdoc

  • Engineering Services
  • Startup
  • 2–10
Qualdoc provides supply chain development and management services as well as industrial staffing solutions.

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Job description

Director of Operations – Transportation & Logistics

Location: Remote – United States (Nationwide)
Job Type: Full-Time
Work Arrangement: 100% Remote
Compensation: Competitive, commensurate with experience

About the Opportunity

An established and growing third-party logistics (3PL) organization is seeking an experienced Director of Operations to lead and oversee domestic and international transportation and logistics operations.

This fully remote leadership opportunity is ideal for a professional with a strong background in project cargo, freight forwarding, multimodal transportation, and operational management.

The successful candidate will have a proven track record of directly leading teams, developing employees, managing performance, and ensuring accountability for operational results.


Key Responsibilities
  • Provide strategic leadership and oversight of transportation, freight forwarding, and project logistics operations.

  • Directly manage, mentor, and develop operations and project management teams.

  • Establish performance expectations, provide coaching, conduct performance evaluations, and maintain team accountability.

  • Oversee complex domestic and international logistics projects.

  • Develop and implement operational standards, procedures, and performance metrics.

  • Identify opportunities to improve efficiency, reduce costs, and increase profitability.

  • Collaborate with sourcing, sales, finance, and executive leadership to support business objectives.

  • Monitor project performance, financial results, customer satisfaction, and operational risks.

  • Ensure compliance with transportation regulations and contractual requirements.

  • Build and maintain strong relationships with customers, carriers, and vendors.

  • Lead continuous improvement initiatives across the organization.


Required Qualifications
  • 7–10+ years of progressive experience in transportation, logistics, freight forwarding, or third-party logistics.

  • Proven experience directly supervising and leading teams, including employee development, performance management, coaching, and accountability.

  • Demonstrated success in building and managing high-performing operational teams.

  • Previous experience in a senior operations leadership or management role.

  • Strong knowledge of project cargo and multimodal transportation.

  • Experience managing complex logistics projects and remote teams.

  • Demonstrated ability to improve operational performance, financial results, and customer satisfaction.

  • Excellent leadership, communication, problem-solving, and strategic decision-making skills.

  • Proficiency in transportation management systems and Microsoft Office.

  • Must be authorized to work in the United States without employer sponsorship.


Preferred Qualifications
  • Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field, or equivalent professional experience.

  • Experience overseeing multiple operational functions within a third-party logistics organization.

  • Experience developing and implementing operational processes and performance improvement initiatives.


What We Offer
  • Fully remote work arrangement within the United States.

  • Competitive compensation and benefits.

  • Opportunity to contribute to organizational growth and strategic decisions.

  • Collaborative leadership environment.

  • Professional development and advancement opportunities.

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