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VP, Client Service (Healthcare- Life Sciences + BioPharma)

Role overview

Summary

This role is for a strategic executive Client Services Partner at Bounteous, focused on leading and growing a significant healthcare and life sciences client relationship. You will drive business transformation and innovation while partnering with C-suite clients to enhance Bounteous’ consulting capabilities in the healthcare ecosystem.

Qualifications

  • 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
  • 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
  • Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
  • Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
  • Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.

Responsibilities

  • Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
  • Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.
  • Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
  • Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.

Key facts

  • Remote from: Texas (USA), United States
  • Full time
  • Expert & Leadership (>10 years)
  • Client Services Manager
  • $180K – $240K / year
  • English

Hard skills

Other skills

  • Negotiation
  • Presentations
  • Consulting
  • Communication
  • Leadership

About the company

Accolite Digital logo

Accolite Digital

  • IT Services & Consulting
  • Large
  • 1,001–5,000
Bounteous x Accolite is an end-to-end digital transformation services consultancy that partners with leading brands around the globe to co-innovate and drive exceptional client outcomes. We build digital solutions for today’s challenges and tomorrow’s opportunities through transformative products and experiences. Driven by co-innovation, high technical and domain expertise, and a commitment to global talent, we foster a culture of belonging, support, and growth, ensuring accountability and successful business outcomes. Our thousands of skilled strategists and technologists in the U.S., Latin America, Asia, Europe, and around the world shatter boundaries, obsess over outcomes, and forge the future. Our people, clients, and partners make Bounteous x Accolite exceptional.   We drive success for the world’s biggest brands with award-winning solutions: AI, Data, Analytics Digital Commerce Experience Innovation & Design Enterprise Digital Transformation Marketing Activation & Loyalty Digital Product & Platform Engineering Cloud Enablement & Modernization We collaborate with top tech leaders to pioneer solutions in a dynamic digital world: Adobe AWS Microsoft Salesforce Google …and more! Our SMEs tailor solutions to meet your industry’s unique needs and goals: Healthcare Financial Services Media, Entertainment, & Technology Travel and Hospitality Logistics Telecommunications Consumer Goods Retail Restaurant & Convenience Industrial & Manufacturing

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Job description

We are seeking a strategic executive Client Services Partner located in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship, driving engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. This VP-level role is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. This role will play a critical part in expanding Bounteous’ Life Sciences consulting capabilities, shaping industry strategy, and growing strategic client partnerships across the healthcare ecosystem.

***Location: Dallas, TX area preferred. Candidates elsewhere in Texas may be considered if they can meet client onsite requirements.


Role & Responsabilities
  • Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
  • Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.
  • Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
  • Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.
  • Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
  • Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.
  • Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance.
  • Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums.

  • Preferred Qualifications
  • 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
  • 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
  • Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
  • Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
  • Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.
  • Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.
  • Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.
  • Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
  • Excellent communication, negotiation, and presentation skills.
  • BA/BS degree or equivalent consulting experience

  • Salary: 180000 - 240000 USD per year

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