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Dental Receptionist

Role overview

Summary

This role is for a Dental Receptionist at The Independent Dental Practice, where you will contribute to a positive patient experience. You will be part of a friendly team in a well-regarded private practice, supporting both patients and colleagues through effective communication and administrative tasks.

Qualifications

  • Positive attitude, empathetic and well-organised.
  • Great communication skills with a passion for delivering excellent service.
  • Preferred: Previous front of house Reception experience, ideally within a dental or healthcare setting.

Responsibilities

  • Greet patients warmly and manage front desk operations.
  • Schedule appointments and handle patient inquiries.
  • Maintain patient records and ensure confidentiality.
  • Support the dental team with administrative tasks as needed.

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Organizational Skills
  • Empathy
  • Relationship Building

About the company

Portman Dental Care logo

Portman Dental Care

  • Dental Care
  • 501–1,000
Good dental care really matters. We provide dental care for 1.5 million patients every year across the UK and Ireland. Today, we support over 370 practices, partner with more than 2,400 clinicians and empower more than 4,500 practice colleagues – to enable better health and happiness across lifetimes. Our practices are integral parts of their local communities, and we support our clinicians and practice teams to deliver the best care possible for their patients, every day. We know that every patient and every community is unique. As a dental group we strive to balance celebrating the individuality of our clinicians and practices, with using the benefits of our scale and commitment to deliver excellent dental care. We’re also part of the wider Portman Healthcare International Group which has a presence in five European countries.

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Job description

Job Description

A warm welcome can change the way someone feels about visiting the dentist.  

Are you a a customer service focused Receptionist looking for a rewarding career where you can make a positive impact to patients day? We have an exciting opportunity for a Dental Receptionist to join our friendly & experienced team at The Independent Dental Practice in Middlesbrough.

The essentials:

  • Part-time hours 4 days per week
  • 4 days within Monday - Friday, 7.5 hours per day between 8am - 5.30pm
  • Every other Saturday half day 8am - 1pm with time taken back during the week for Saturday hours worked.
  • Competitive hourly rate from £12.80 per hour 
  • Convenient location with on-site parking and excellent transport links
  • Friendly, family-orientated private practice with an excellent local reputation
  • Long-standing, close-knit team with low staff turnover and many team members celebrating 20–30 years’ service
  • Modern, beautifully presented practice with the latest dental technology
  • Supportive working environment with CPD opportunities, staff room facilities and nearby local shops

About you 

We’d love to receive your application to our Receptionist vacancy if you have the following skills and experience: 

  • Previous front of house Reception experience (ideally within a dental or healthcare setting, although this isn’t a must-have) 
  • A positive attitude, empathetic and well-organised 
  • Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients  

What do you get in return? 

In addition to our competitive hourly rate, our benefits package also includes: 

  • Additional Reward: bonus scheme based on practice performance 
  • Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme 
  • Extra Leave: Birthday off and option to buy 3 more days 
  • Family Support: Enhanced maternity/paternity leave 
  • Financial Security: Life assurance and pension scheme 

Who are we? 

PortmanDentex is a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We’re united by a passion for great dentistry, putting patients first and helping each other grow both at work and beyond. 

Application process 

When you click apply, we’ll just need your CV and contact details, along with the answer to four quick questions and your application will be complete! You’ll get a response as quickly as we can, whatever the outcome of your application. 

Ready to join us? Click apply to take the next step in your career. 

#LI-SL1 

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

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