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Senior Calendar Associate

Role overview

Summary

This role focuses on managing the scheduling of court reporters for depositions at Steno. You will build relationships with reporters, ensure deadlines are met, and advocate for their experience, contributing to the overall efficiency of the litigation technology process.

Qualifications

  • 2+ years of legal experience and/or court reporter experience.
  • Experience owning a regional scheduling process.
  • Ability to communicate clearly and handle sensitive information with discretion.
  • Organizational skills to manage competing priorities.
  • Preferred: Strong reporter network.

Responsibilities

  • Book court reporters for depositions using Steno's scheduling tools.
  • Track assignment deadlines and follow up with court reporters to ensure timely transcript delivery.
  • Educate court reporters on Steno's processes and promote best practices.
  • Collaborate with operational leaders to advocate for the court reporter experience.

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • $54K – $63K / year
  • English

Hard skills

Other skills

  • Scheduling
  • Detail Oriented
  • Communication
  • Problem Solving
  • Technical Acumen
  • Hospitality
  • Teamwork
  • Time Management

About the company

Steno logo

Steno

  • Legal Services
  • Scaleup
  • 201–500
Steno offers exceptional court reporting services combined with best-in-class technology and deferred payment options. Steno was built by tech and legal experts who saw a need for a better experience. We remove financial and technical hurdles so you can focus on the case. From creating bespoke solutions for your technical needs to providing flexible financing, Steno is revolutionizing the way court reporting is done. Signature Offerings: Steno Connect is our signature remote litigation platform that’s setting a new industry standard. It combines state-of-the-art videoconferencing with seamless exhibit handling, along with numerous details that are made to meet specific legal needs. DelayPay empowers you to take all the depositions you need and pay nothing upfront. Non-recourse deferred payment available in select markets. Bespoke solutions for large scale litigation available. As an attorney, your time is the most valuable thing you have. It shouldn't be wasted on work we can handle for you. Do you want to join the Winning Team? Steno has grown from 9 employees to a fully remote team of over 400 in 6 years. Our team is incredibly diverse and a unique blend of backgrounds in law, technology, operations, and finance. Though not many of us have met in person, we are a cohesive team that has produced amazing results in just a short time. Our team is highly reliable, constantly innovative, and operates with a hospitality mindset in every single way. Seriously. While this is a fast-paced environment, the opportunity for growth is abundant. Check out these opportunities to join our team: https://steno.com/careers

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Job description

Senior Calendar Associate /Remote

Competitive Compensation +Premium Medical, Dental & Vision Coverage

Why You Should Choose Steno

At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.

  • Wins together – Stock options included. When Steno grows, you grow.
  • Invests in your benefits – Premium Medical, Dental, & Vision Coverage -, with 100% of premiums covered for some plans - well above industry benchmarks.
  • Operates with integrity – We value accuracy and caring for our clients. 
  • Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
  • Provides meaningful coaching and support - a team of Customer Success leaders and professionals who will unlock your greatest potential 
  • Emphasizes values - be highly reliable, constantly innovate, and operate with a hospitality mindset
  • Offers Competitive Base Salary + Growth Opportunities - Enjoy competitive pay of $28–$33 per hour,  plus the opportunity to grow into a senior role as you advance.

Why  Provider Operations at Steno Is Different

  • Build real relationships - develop and maintain connections with court reporters, knowing how to have difficult conversations when needed
  • Keep everything on track - book court reporters for depositions using Steno's scheduling tools, ensuring accurate information and timely follow-up at every step
  • Stay ahead of deadlines - proactively track assignment deadlines and follow up with court reporters to ensure transcripts are delivered to clients on time
  • Become the expert - understand Steno's processes and tools inside and out, using that knowledge to educate court reporters and promote best practices
  • Your voice actually matters - collaborate with operational leaders to advocate for the court reporter experience, share feedback, and turn ideas into real process improvements

    You'll crush this role if you've got 2+ years of legal experience (and/or court reporter experience) and have owned a regional scheduling process - bonus points if you bring a strong reporter network with you. You lead with a hospitality mindset, stay organized under pressure, and juggle competing priorities without missing a beat. You pick up new systems fast, communicate clearly, and handle sensitive information with discretion. If you thrive in fast-paced environments and actually enjoy the details, this is your role. This position covers Monday through Friday, 12 p.m.- 9 p.m. PT or 9 a.m.- 6 p.m. CT. 

Application Information

  • Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
  • Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. 
  • Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. 
  • Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam.
  • Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team. 

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