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Operations Manager - UW Medical Center Montlake

Role overview

Summary

This role is for an Operations Manager at UW Medical Center – Montlake, responsible for managing maintenance and operations of the facility. You will oversee trade workers and ensure compliance with safety regulations while maintaining strong client relations and managing budgets.

Qualifications

  • 3+ years of applicable experience in Facilities Maintenance/Trade specialty, OR equivalent education/experience.
  • Excellent communicator to a diverse group of staff and clients.
  • Ability to read and communicate effectively in English, utilizing excellent verbal and written composition skills.
  • Preferred: 2+ years Supervisory experience or equivalent education may be considered.
  • Preferred: Strong electrical knowledge and experience

Responsibilities

  • Supervises full-time journey and lead workers in operation, installation, repair maintenance, and alteration of plant facilities and equipment.
  • Conducts shop meetings and oversees shop safety.
  • Maintains client relations and provides outstanding customer service.
  • Reviews workload, prioritizes and assigns work to craft people.

Key facts

Hard skills

Other skills

  • Supervision
  • Communication
  • Organizational Skills
  • Problem Solving
  • Teamwork
  • Customer Service
  • Decision Making

About the company

UW Medicine logo

UW Medicine

  • Hospitals & Health Systems
  • 10,001+
UW Medicine is an integrated clinical, research and learning health system with a single mission to improve the health of the public. Its faculty, staff, students and trainees are dedicated to delivering high- quality patient care and making important discoveries that lead to new approaches for the diagnosis, treatment and prevention of human disease. UW Medicine is home to one of the world’s largest and most comprehensive medical research programs as well as innovative learning programs for students, trainees and practitioners. As the only health system in Washington, Wyoming, Alaska, Montana and Idaho that connects research, education and patient care, UW Medicine provides a higher degree of healthcare, ranging from primary and preventive care to the most specialized care for complex medical conditions. UW Medicine includes Airlift Northwest, Fred Hutchinson Cancer Center, Harborview Medical Center, University of Washington Medical Center—Montlake, University of Washington Medical Center – Northwest, UW Medicine Primary Care, UW Physicians and UW School of Medicine. UW Medicine shares in the ownership of Children’s University Medical Group with Seattle Children’s. A Higher Degree of Healthcare.

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Job description

Job Description

The UW Medical Center – Montlake has an exciting opportunity for an Operations Manager to join their facilities and maintenance team.


In this position you will manage maintenance and operations of UWMC buildings, equipment, and other facilities.  You will supervise trade workers performing maintenance and operation work in various fields, including facilities operation specialists, plumbing, electrical, refrigeration, HVAC, and other trades necessary to support a large institutional building as needed. Responsibility includes cost projections and material control and the review and support of construction, and improvement projects affecting the facility.

Responsibilities

  • Supervises full-time journey and lead workers in operation, installation, repair maintenance, and alteration of plant facilities and equipment. Provides oversight of system shutdowns.
  • Conducts shop meetings, meet with craft personnel concerning tasks and problems, and oversee shop safety.
  • Assures adherence to safety rules and precautions by assigned personnel.
  • Participates in committees overseeing safety and regulatory compliance.
  • Verifies mandatory and elective training are scheduled and documented for all direct reporting staff.
  • Function as a team member at all levels and across department and functional lines to achieve optimum results.
  • Build strong working relationships and adjust to how individuals, organizational units, and cultures function and react.  Consistently meets timelines, commitments, and deadlines, notifying others when unable to do so. 
  • Set high-performance standards characterized by integrity.
  • Take well-ordered approach to solving problems using sound judgment in making decisions despite resistance or obstacles. Utilize traditional patterns of thinking; apply new technologies, evolving ideas, methods, and designs.
  • Reviews workload, prioritize and assign work to craft people. Review work orders for completion. View job sites and make suggestions for completion of tasks. Maintain computerized maintenance management system programs for Preventative Maintenance scheduling, operations and projects.
  • Responds to client concerns dealing with operations, maintenance, and alterations projects. Maintains client relations and provides outstanding customer service.
  • Estimates job costs. Maintain strict budget oversight when approving material, parts, tools and equipment requests. Manage and review Service contracts to ensure proper performance.
  • Attends meetings, gather data, meet with consultants and contractors, and review blueprints and specifications for construction, remodel, and maintenance projects. Assist in interviewing and selecting consultants. Participates in the selection of complex infrastructure and building systems and equipment.
  • Schedules and reviews building system confidence testing to assure regulatory compliance.
  • Write departmental policies and procedures, including policy and procedures for operational functions and regulatory compliance. Review and respond to incident/accident/quality improvement and utility disruption reports. Manage and plan Utility shutdowns as needed for maintenance, improvements, and construction work.
  • Interviews and hire full and part-time employees. Train employees. Conduct employee evaluations. Counsel and recommend disciplinary action.
  • Gives input to division Director concerning activities, structure and direction of work unit. Provide support during Division Director's absence.
  • Responds to off-hour emergencies.
  • Performs related duties as required.

Job-Specific Requirements


  • 3+ years of applicable experience in Facilities Maintenance/Trade specialty, OR equivalent education/experience.
  • 2+ years Supervisory experience or equivalent education may be considered.
  • Excellent communicator to a diverse group of staff and clients.
  • Ability to communicate appropriately, professionally, respectfully and effectively to all other members of the team. 
  • Demonstrated ability to be flexible, organized and function under stressful situations. 
  • Maintains a good working relationship both within the department and with other departments.
  • The obtaining of local and/or state certificates as required.
  • Ability to read and communicate effectively in English, utilizing excellent verbal and written composition skills.
  • Strong electrical knowledge and experience preferred.
  • Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Compensation, Benefits and Position Details

Pay Range Minimum:

$90,120.00 annual

Pay Range Maximum:

$135,192.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER 


UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. 


All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 



Our Commitment 


The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.


To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 


Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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