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Medical Director – Utilization Management & Worker's Compensation

Role overview

Summary

This role focuses on leading utilization management efforts at Council Capital, providing clinical oversight and engaging with payers to improve authorization processes. You will collaborate with various teams to enhance documentation practices and address denial trends, contributing to the overall effectiveness of healthcare services.

Qualifications

  • MD or DO with an active, unrestricted medical license.
  • Board Certified in a relevant specialty.
  • Prior experience in Utilization Management, Physician Advisory, Medical Review, or similar role.
  • Strong understanding of medical necessity, payer criteria, and utilization standards.
  • Ability to communicate effectively with both clinicians and non-clinical leaders.

Responsibilities

  • Serve as the primary physician resource for UM decision-making and complex case reviews
  • Conduct physician-to-physician reviews with payers to support authorization approvals
  • Educate providers on documentation best practices tied to medical necessity
  • Partner with Case Management and UM leadership to provide insights based on denial trends

Key facts

Hard skills

Other skills

  • Decision Making
  • Communication
  • Business Acumen

About the company

Council Capital logo

Council Capital

  • Private Equity, VC & Holdings
  • 11–50
Council Capital is a leading healthcare-focused private equity firm based in Nashville, Tennessee. We invest in lower middle market companies ($10-100M enterprise value) that aim to improve healthcare. Our unique model helps support management teams in growing their businesses by drawing upon the relationships and resources of our CEO Council, Strategic Healthcare Investors, and Value Creation Team. The Council network, anchored by its CEO Council of 34 senior private and public sector executives who have personally invested over $140M in our funds, has direct relationships with payers, providers, and employers who represent more than two thirds of the country’s managed care lives, numerous provider organizations, and millions of self-insured lives. If you're interested in learning more about how the Council Model can help make your business more valuable, connect with us.

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Job description

Council Capital is a healthcare-focused private equity firm based in Nashville, Tennessee, managing over $350 million in committed capital.

We invest in lower middle market healthcare companies where we see the potential to scale purpose and performance. Our investments span control and minority positions in businesses with enterprise values between $10 million and $100 million.

What sets us apart is the Council Model—a proven framework that surrounds founders and leadership teams with a powerful combination of support: our CEO Council of seasoned operators, our Strategic Healthcare Investors who bring real-world insight and access, and our internal Value Creation Team, focused on enabling growth through talent, systems, and strategy.

At Council Capital, we’re not just backing companies—we’re helping build enduring businesses that improve lives and shape the future of healthcare.

Core Responsibilities (What the Role Does)

Utilization Management Leadership

  • Serve as the primary physician resource for UM decision-making, escalations, and complex case reviews

  • Provide clinical oversight and guidance for medical necessity determinations

  • Support concurrent and retrospective review processes as needed

Peer-to-Peer & Payer Engagement

  • Conduct physician-to-physician reviews with payers to support authorization approvals and overturn denials

  • Partner with UM and Revenue Cycle teams to improve payer communication strategies

  • Identify payer-specific trends and opportunities to improve outcomes

Clinical Documentation & Education

  • Educate providers on documentation best practices tied to medical necessity and payer criteria

  • Identify recurring documentation gaps and implement corrective guidance

  • Support audit preparation and response from a clinical perspective

Collaboration & Reporting

  • Partner with Case Management, UM leadership, Revenue Cycle, Compliance, and Operations

  • Provide insights and recommendations based on denial trends and utilization data

  • Participate in leadership discussions related to utilization strategy and risk mitigation

Required Qualifications

  • MD or DO with an active, unrestricted medical license

  • Board Certified in a relevant specialty

  • Prior experience in Utilization Management, Physician Advisory, Medical Review, or similar role

  • Strong understanding of medical necessity, payer criteria, and utilization standards

  • Ability to communicate effectively with both clinicians and non-clinical leaders

Preferred Experience (Strongly Valued)

  • Experience working with commercial payers and managed care organizations

  • Prior peer-to-peer review experience with documented success overturning denials

  • Experience in outpatient, post-acute, or multi-site healthcare services environments

  • Exposure to healthcare services organizations operating in growth or PE-backed environments

Core Competencies (Scorecard Competencies)

  • Clinical Judgment – Applies sound, defensible medical decision-making

  • Influence Without Authority – Drives alignment across providers and payers

  • Communication – Clear, concise, and persuasive physician-to-physician dialogue

  • Decision-Making – Timely, confident, and data-informed

  • Business Acumen – Understands the financial and compliance implications of utilization decisions

What This Role Is Not

  • Not a purely academic or advisory-only position

  • Not a full-time practicing clinician role

  • Not a compliance-only or check-the-box function

This role requires ownership, judgment, and real engagement.

Council Capital and our portfolio companies are committed to building high-performing teams by hiring the best talent—period.

We believe in putting the right people in the right seats, regardless of background, and we’re always looking for individuals who bring fresh thinking, grit, and a drive to make a difference.

Thank you for considering a role with one of our companies. We’re excited to learn more about you.

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