Logo for Heraeus

Account Manager

Role overview

Summary

This role focuses on generating sales and customer satisfaction for Heraeus Electronics, particularly within semiconductor packaging companies. You will develop long-term relationships and drive business value while representing customer needs within the organization.

Qualifications

  • Bachelor’s Degree in related field, Engineering preferred.
  • 5 plus years of industry related experience in technical sales.
  • Strong customer service orientation and effective communication skills.
  • High level of project management, negotiation, and presentation skills.
  • Access to an airport to meet travel needs.

Responsibilities

  • Generate sales and ensure customer satisfaction by presenting Heraeus Electronics' technologies and solutions.
  • Achieve budgeted sales revenue and manage pricing at responsible accounts.
  • Develop and implement the Account Plan, including tailored value propositions.
  • Report market intelligence, forecasts, and sales funnel on an account level.

Key facts

Hard skills

Other skills

  • Sales
  • Customer Service
  • Negotiation
  • Presentations
  • Relationship Management
  • Communication
  • Detail Oriented
  • Problem Solving

About the company

Heraeus logo

Heraeus

  • Chemicals & Materials
  • XLarge
  • 10,001+
The Heraeus Group is a broadly diversified and globally leading family-owned technology company, headquartered in Hanau, Germany. The company’s roots go back to a family pharmacy started in 1660. Today, the Heraeus group includes businesses in the environmental, electronics, health and industrial applications sectors. Customers benefit from innovative technologies and solutions based on broad materials expertise and technological leadership. In the 2021 financial year, the FORTUNE Global 500 listed group generated revenues of €29.5 billion (US$34.9 billion*) with approximately 16,200 employees in 40 countries. Heraeus is one of the top 10 family-owned companies in Germany and holds a leading position in its global markets. (* calculated with 2021 average exchange rate, 1€ = 1.1827 US$) Imprint: http://herae.us/imprint

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

  Account Manager Permanent      

Making displays foldable? Help hearts beat with micro-particles? Work on solutions involving precious metals? At Heraeus, we empower our customers to stay ahead of the curve. As a family-owned global technology leader, we take pride in being the invisible force driving innovation. Whether in production, research, sales, or administration, we deliver world-class quality across key industries: Precious Metals, Healthcare, Semiconductor & Electronics, and Industrials. With a strong global presence, including a significant footprint in the United States, Heraeus employs approximately 15,100 people across 40 countries, all dedicated to shaping the future of technology and industry. 

   

The following challenges await you: 

  • The primary responsibility of this position is to generate sales and total customer satisfaction by effectively presenting the advanced technologies and solutions that are available from Heraeus Electronics. Specifically, this position will be focusing on semiconductor packaging companies including fabless and integrated device manufacturers (IDM).
  • Achieve budgeted sales revenue and agreed upon prices at responsible accounts.
  • Develop and own opportunity funnel.
  • Develop and drive a credible and productive long-term relation at various levels and disciplines, in order to maximize the value (top- and bottom-line) of the short & long term business with the account for Heraeus.
  • Develop, coordinate and implement the Account Plan (executable), including tailored value proposition.
  • Negotiate/generate agreement with each account, coordinate and drive Account, and Heraeus promotion.
  • Responsible for the sales forecast and accuracy at the responsible accounts.
  • Reporting of market intelligence, competitor intelligence, forecasts, account plans and sales funnel on an account level.
  • Drive organization to meet the needs of the account, represent the voice of the customer within Heraeus.
  • Communicates with customers face-to-face, by phone, and via email.

We are looking for people who are not just open to new ideas, but want to bring fresh thinking, energy and a creative perspective to their work. Some of the traits and qualifications the ideal candidate would possess include:

  • A minimum of a Bachelor’s Degree in related field, Engineering preferred, and 5 plus years of industry related experience in technical sales is required. MBA preferred.
  • Must have strong customer service orientation and be a proactive and effective communicator.
  • Track record of successfully meeting deadlines through initiative and proactive approach required.
  • Self-starter with an attention to detail is required.
  • Demonstrate a high level of professionalism; exhibit a high level of project management, negotiation, and presentation skills. 
  • Must have access to an airport to meet travel needs.

Curious? Apply now!

Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.   

We participate in E-Verify to confirm employment eligibility after hire. Learn more at www.e-verify.gov


Any further questions?

If you need any assistance or have questions, please contact hrdirect-americas@heraeus.com or visit our website at jobs.heraeus.com.

 

Keywords: sales, account manager 

   

Related jobs

See all Account Manager jobs

Other jobs at Heraeus