Facility Compliance Consultant I

Agency

Dept of Health and Human Services

Division

Health Service Regulation

Job Classification Title

Facility Compliance Consultant I (NS)

Position Number

60054187

Grade

NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is in the Mental Health Licensure and Certification Section. The primary duties requires the ability to function as a consultant to conduct inspections of mental health facilities that provide care and treatment to adults and children who have mental health, developmental disabilities and/or substance use problems. The position will conduct annual, complaint and follow-up surveys to determine compliance with State licensure statutes and rules. The employee must be able to work independently as well as within a team. The position is home-based in the South Western Region of North Carolina and requires extensive travel to facilities located throughout South Western North Carolina as well as other regions throughout the State. Successful applicant should reside in Mecklenburg, Union, Gaston, Cabarrus, Rowan or a contiguous county. During weeks of training, the position will be required to travel and may be assigned to work in facilities in counties other than those assigned.

Job responsibilities include:

*Conducting On-Site Surveys - Perform all assigned annual, complaint, and follow up surveys of health care providers within required time frame.
*Complete Written Documentation: Complete and submit all required paperwork according to Section protocols within required timeframes.
*Collaboration & Communication: Participate in all required meetings and trainings to ensure effective communication with management, team, public and providers.
*Public Contact: Clearly explain rules, survey findings, deficiencies and regulations to providers, facility staff, the public and other agencies.

Knowledge Skills and Abilities/Management Preferences

Salary Range: 55,221 - $96,639

Recruitment Range: $55,221 - $65,791

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Strong written & oral communication skills and the ability to document clearly and concisely in a technical report.
• Strong organizational, investigative and analytical skills and the ability to make objective decisions while functioning independently.
• Strong clinical background and knowledge in the field of mental health, developmental disabilities and/or substance use disorder.

This position is funded in part through federal funds. 

This position will close at 11:59 p.m. the night before the end date.

The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. 

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION: 

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Minimum Education and Experience Requirements – Generalist Bachelor’s degree in a health, human service, or educational related field from an appropriately accredited institution and three years’ experience in surveying, clinical and/or administration of a program in a related health field; or an equivalent combination of education and experience. Minimum Education and Experience Requirements – Social Work Master’s degree in social work from an appropriately accredited institution and one year experience in surveying, clinical and/or administration of a program in a related health field; or Bachelor’s degree, in social work from an appropriately accredited institution and three years’ experience in surveying, clinical and/or administration of a program in a related health field; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Giovanni Montclair Hollins

Contact:

DHHS Workday Support Form