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RN Utilization Review

Role overview

Summary

This role provides evidence-based utilization review services to enhance quality care and cost-effective outcomes at Sedgwick. You will work collaboratively to analyze treatment plans and communicate with providers, ensuring that care meets established criteria.

Qualifications

  • Active unrestricted RN license in a state or territory of the United States.
  • Associate degree from an accredited college or university.
  • Four years of related experience or equivalent combination of education and experience.
  • Two years of recent clinical practice or one year of recent utilization review.
  • Preferred: Utilization review based certification.

Responsibilities

  • Identify treatment plan requests and analyze supporting medical records.
  • Clarify unclear treatment plan requests by contacting providers.
  • Utilize evidence-based criteria for utilization review determinations.
  • Document all utilization review outcomes in software.

Key facts

Hard skills

Other skills

  • Collaboration
  • Problem Solving
  • Critical Thinking
  • Time Management

About the company

Sedgwick Ireland logo

Sedgwick Ireland

  • Insurance
  • Startup
  • 201–500
Sedgwick, previously operating under the OSG Vericlaim brand, is Ireland's largest and longest established Specialist Third Party Administrator and Loss Adjuster. We are a SEDGWICK Company and part of the Global Sedgwick Organisation backed by the resources of the Leading Global Provider of technology enabled risk and claims solutions we can truly offer a local market based service operating to market leading international standards. Having built on our history and heritage as Chartered Loss Adjusters, today we provide a diverse and extensive range of outsource services for the Insurance and Financial Sectors in Ireland and Internationally. A unique business model incorporating industry and market experience, the application of behavioural science, lean process management and modern technology sets Sedgwick apart from the competition in our chosen markets. Providing the service layer between our clients and their customers we have a proven pedigree and reputation for operational excellence delivering the widest range of specialist and technical services in the market. The Sedgwick difference is our People and a desire to develop our talent for the benefit of all our stakeholders. Taking Care of People "Caring Counts” is at the heart of everything we do and the guiding principal in the development of Sedgwick becoming the leading broad based service provider we are today. We are Regulated as an Insurance Intermediary with the Central Bank of Ireland, have full EU Passport status and meet all Fiduciary and Corporate Governance Standards.

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

RN Utilization Review

PRIMARY PURPOSE: To provide timely, evidence-based utilization review services to maximize quality care and cost-effective outcomes.


ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.


ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Identifies treatment plan request(s) and obtains and analyzes medical records that support the request.
  • Clarifies unclear treatment plan requests by contacting the requesting provider's office.
  • Utilizes evidence-based criteria and jurisdictional guidelines to form utilization review determinations.
  • Pursues Physician Advisor services when treatment plan requests do not meet evidenced-based criteria.
  • Negotiates treatment plan requests with requesting provider when medically appropriate and jurisdictionally allowed.
  • Channels certified treatment plan requests to preferred vendors as necessary
  • Documents all utilization review outcomes in utilization review software.
  • Communicates and works with claim examiners as needed to provide clinical information to resolve issues.
  • Maintains a score of 90% or higher on monthly internal utilization review audits.
  • Meets productivity goals as outlined by supervisor.

Education & Licensing
Active unrestricted RN license in a state or territory of the United States required. Associate degree from an accredited college or university required.  Bachelor’s degree from an accredited college or university preferred.  Utilization review based certification preferred.


Experience
Four (4) years of related experience or equivalent combination of education and experience required to include two (2) years of recent clinical practice or one (1) year of recent utilization review.


When applicable and appropriate, consideration will be given to reasonable accommodations. 

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines 

Physical: Computer keyboarding.

Auditory/Visual: Hearing, vision and talking. 


TAKING CARE OF YOU BY

  • Offering a blended work environment. 
  • Supporting meaningful work that promotes critical thinking and problem solving.
  • Providing on-going learning and professional growth opportunities.
  • Promoting a strong team environment and a culture of support.
  • Recognizing your successes and celebrating your achievements.
  • We offer a diverse and comprehensive benefits package including:
    • Three Medical, and two dental plans to choose from.
    • Tuition reimbursement eligible.
    • 401K plan that matches 50% on every $ you put in up to the first 6% you save.
    • 4 weeks PTO your first full year.

NEXT STEPS


If your application is selected to advance to the next round, a recruiter will be in touch.


As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $73,000 - $75,000.  A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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