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Lead Salesforce Consultant (SF Analytics Cloud)

Role overview

Summary

This role focuses on implementing CRMA dashboards and components while leading a small team of developers. You will guide the team through delivery and contribute hands-on expertise, collaborating with cross-functional teams to meet unique business requirements.

Qualifications

  • 5+ years of experience as a Salesforce Consultant.
  • At least 1 year of relevant leadership experience.
  • Proficiency in Salesforce Analytics (CRMA).
  • Background in Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud).
  • Excellent written and verbal communication skills in English (B2+ level).

Responsibilities

  • Build CRMA dashboards and components
  • Develop and manage datasets, dataflows, and recipes to support analytics requirements
  • Implement business logic in Salesforce
  • Customize Salesforce to meet unique business requirements

Key facts

  • Remote from: Ukraine, Europe, EMEA
  • Freelance
  • Senior (5-10 years)
  • Salesforce Consultant
  • English

Hard skills

Other skills

  • Problem Solving
  • Collaboration
  • Stress Management
  • Communication

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

We are seeking an experienced Lead Salesforce Consultant with a strong focus on CRM Analytics (CRMA) to join our team. This project centers on implementing various CRMA dashboards and components, and the successful candidate will lead a small team of CRMA developers, guiding them through delivery while contributing hands-on expertise. Responsibilities Build CRMA dashboards and components Develop and manage datasets, dataflows, and recipes to support analytics requirements Implement business logic in Salesforce Customize Salesforce to meet unique business requirements Troubleshoot and debug Salesforce issues Collaborate with cross-functional teams for Salesforce development Lead and work closely with a team of 6 to 10 members with diverse skills Handle routine tasks with patience and diligence, reacting well to change and managing multiple tasks efficiently Requirements 5+ years of experience as a Salesforce Consultant At least 1 year of relevant leadership experience Proficiency in Salesforce Analytics (CRMA) Background in Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud) Expertise in Salesforce Tableau and SOQL Strong problem-solving skills and the ability to collaborate effectively with cross-functional teams Capability to stay stress-resistant and perform under tight deadlines Excellent written and verbal communication skills in English (B2+ level)

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