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Forward Deployed AI Engineer - Agentic Systems Lead

Role overview

Summary

This role focuses on delivering AI-native solutions directly within client environments, ensuring technical outcomes are met through collaboration with stakeholders. You will work closely with delivery managers and contribute to the delivery playbook while mentoring less experienced engineers.

Qualifications

  • 8+ years of software engineering experience with recent hands-on leadership of agentic or LLM-based systems in production environments.
  • Deep expertise in agent architecture and orchestration, including goal decomposition, multi-agent coordination, and autonomy-versus-handoff decision frameworks.
  • Proven experience grounding models in live data systems through retrieval, context construction, and maintaining accuracy against changing knowledge sources.
  • Ability to design guardrails, evaluations, and observability for agentic failure modes including hallucination, tool-call errors, and runaway loops.
  • Understanding of production trade-offs such as latency, cost per call, rate limits, versioning, and rollback under fixed-fee or managed-output SLAs.

Responsibilities

  • Own technical outcomes end-to-end as the AI-Native Delivery Manager's direct counterpart, driving workstream completion beyond task execution
  • Design, build, and operate agentic frameworks, tools, evaluations, and infrastructure that power production AI-native solutions
  • Work embedded with client business and technical stakeholders, adapting agentic systems to real integration, data, and security constraints
  • Mentor less experienced engineers on the FDE pillar spectrum, helping them grow from build-focused roles to full delivery ownership

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • AI Operations (AI Ops) Engineer
  • English

Hard skills

Other skills

  • Mentorship
  • Problem Solving
  • Collaboration

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

Step into a high-impact role where you'll own end-to-end delivery of AI-native solutions embedded directly within client environments. As a Forward Deployed Expert , you'll design and operate agentic frameworks that solve real business problems, not just build prototypes. Join EPAM to engineer solutions that matter. From AI to cloud transformation, you'll collaborate with top-tier innovators, gain autonomy to explore your ideas, and grow your skills in a culture built for tech excellence. Req.#1100243513 Responsibilities Own technical outcomes end-to-end as the AI-Native Delivery Manager's direct counterpart, driving workstream completion beyond task execution Design, build, and operate agentic frameworks, tools, evaluations, and infrastructure that power production AI-native solutions Work embedded with client business and technical stakeholders, adapting agentic systems to real integration, data, and security constraints Partner with delivery managers on scope and SLA definition, providing technical grounding for realistic commitments and timelines Contribute engagement learnings to the delivery playbook, documenting staffing patterns, tooling choices, and integration insights for future teams Mentor less experienced engineers on the FDE pillar spectrum, helping them grow from build-focused roles to full delivery ownership Requirements 8+ years of software engineering experience with recent hands-on leadership of agentic or LLM-based systems in production environments Deep expertise in agent architecture and orchestration, including goal decomposition, multi-agent coordination, and autonomy-versus-handoff decision frameworks Proven experience grounding models in live data systems through retrieval, context construction, and maintaining accuracy against changing knowledge sources Ability to design guardrails, evaluations, and observability for agentic failure modes including hallucination, tool-call errors, and runaway loops Understanding of production trade-offs such as latency, cost per call, rate limits, versioning, and rollback under fixed-fee or managed-output SLAs Demonstrated ownership of technical workstream outcomes with accountability for results, including integration into client environments with security and legacy constraints

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