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AI Phone - Product Designer

Role overview

Qualifications

  • Strong product / interaction design experience
  • Experience designing mobile applications or complex user workflows
  • Strong prototyping skills
  • Understanding of usability and user behavior

Responsibilities

  • Design AI-native interaction patterns
  • Explore voice, touch and conversational interfaces
  • Design contextual and proactive AI experiences
  • Prototype and validate new interaction models

Key facts

Hard skills

Other skills

  • Mobile Apps

About the company

Bjak logo

Bjak

  • Insurance
  • Scaleup
  • 51–200
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Using technology, our team's core strengths are in problem solving and navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services, that were previously inaccessible or difficult to understand. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

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Job description

About

We are reimagining the phone. AI phones need to be proactive, intuitive, intelligent and low cost. This is a mission critical for rest of the world to adopt intelligence.

There are over 5 billion people using everyday applications such as email, messaging, notes, tasks, and calendars, yet most are not AI-native. Our mission is to build proactive applications and devices that bring intelligence into daily conversations, coordination and workflows, with minimal prompting.

Focus: Designing how AI capabilities are introduced into everyday phone usage.

 

Responsibilities

  • Design AI-native interaction patterns.

  • Explore voice, touch and conversational interfaces.

  • Design contextual and proactive AI experiences.

  • Design workflows across different applications.

  • Reduce the need for explicit prompting.

  • Make agent actions transparent and easy to control.

  • Prototype and validate new interaction models.

  • Work closely with product and engineering teams.

 

Requirements

  • Strong product / interaction design experience.

  • Experience designing mobile applications or complex user workflows.

  • Strong prototyping skills.

  • Understanding of usability and user behavior.

  • Strong product thinking and visual communication.

 

Nice to have

  • AI assistant or conversational UX experience.

  • Operating system or mobile platform experience.

  • Voice and multimodal interaction design.

  • Experience designing proactive experiences.

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