Staff Engineer

Pager Health℠ redefines how members navigate to care and wellness, validated by clinicians and powered by AI.

We connect people to the right care at the right time, closing care gaps, reducing total cost of care, and improving health outcomes. Trusted by leading healthcare organizations since 2014, we serve 26 million members spanning the US and Latin America, backed by a licensed medical practice in all 50 states. Our unique balance of advanced AI and clinical expertise helps partners optimize medical spend without compromising clinical standards.
Learn more by visiting www.pagerhealth.com.

Pager Health is seeking a Staff Engineer who excels in understanding business goals through insightful questioning. This role involves designing sophisticated healthcare applications, mentoring senior engineers, and collaborating closely with Product and Design teams. Your work will be crucial in delivering cutting-edge healthcare applications that enhance the digital experience for patients and streamline collaboration and integration for enterprise users within the healthcare system. 

Responsibilities 

• System Design & Architecture: Lead the design and architecture of complex systems, ensuring scalability and performance. You will play a key role in shaping the future of our next gen products in health and wellbeing, delivering new and innovative experiences to our growing customer base
• Technical Leadership: Provide technical leadership and mentorship to the engineering team, especially to senior engineers, promoting best practices and high coding standards.
• Code Development: Write, review, and maintain code in a variety of languages and frameworks, such as NestJS, .NET, TypeScript, and React, ensuring high quality and adherence to company standards.
• Cross-functional Collaboration: Work closely with product managers, designers, and other engineering team leaders to define technical requirements for complex, multi-projects and ensure alignment with business goals.
• Project Management: Manage and prioritize multiple projects and tasks, ensuring timely delivery of high-quality software. Engage in all stages of the software development lifecycle, from project planning, design, to coding, testing, deployment, and production monitoring.
• Problem Solving: Identify and resolve complex technical issues, often involving debugging, performance tuning, and optimizing code in order to minimize customer disruption and enhance overall system performance
• Continuous Improvement: Advocate for and implement continuous improvement processes within the team, including code reviews, automated testing, internal tooling, and CI/CD practices. Provide a vision for improving developer experience, simplifying the complexity of systems, and removing tech debt.
• Infrastructure Management: Lead the full stack product engineering team to own the development and maintenance of the infrastructure required to support software applications, including cloud services in GCP, front-end and back-end services, databases, and deployment pipelines.
• Agile Methodologies: Actively participate in Agile development processes, including refinement of the team’s Product Backlog, estimating work and other Agile ceremonies. As a strategic voice to the team, provide active input on how to streamline software development processes in order to improve developer velocity and decrease engineering overhead.
• Innovation & Research: Stay current with industry trends and emerging technologies, fostering a culture of learning innovation within the team and company. 
• AI tool champion

Qualifications 

• 7+ years of experience in designing, building, and deploying large, scalable distributed systems and microservices architectures.
• System Design & Architecture: Proven ability to lead the design and architecture of complex systems, ensuring scalability and performance.
• Technical Leadership: Ability to provide technical leadership and mentorship to engineering teams, particularly senior engineers, promoting best practices and high coding standards.
• Cross-functional Collaboration: Strong capability to work closely with product managers, designers, and other engineering team leaders to define technical requirements and ensure alignment with business goals.
• Strong understanding of relational databases, including query optimization and data modeling principles.
• Excellent communication: Excellent written and verbal communication skills, capable of articulating complex technical concepts to both technical and non-technical audiences
• Independence and Curiosity: Highly independent and curious, demonstrating efficiency in utilizing available resources and thinking creatively to find solutions.
• Expertise in at least one framework, such as TypeScript, Next.js, NestJS, or React.
• Hands on experience with .NET and C#.
• Practical experience with cloud platforms like AWS or GCP, including containerization technologies like Docker and Kubernetes. Experience in developing infrastructure as code to deploy software applications, cloud services, front-end and back-end services, databases, and ci/cd pipelines.
• Schedule Flexibility: Ability to work on-call rotation as incident escalation SME on weekend and holiday hours, at a cadence around once every 2-3 months. 

For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $190,000 - $210,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits.  Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC.

At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.  

You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives.    

At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com or @pagerhealth.com.  We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to security@pager.com.

Pager Health is committed to protecting the privacy and security of your personal information