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JR-220860 Data Business Analyst Lead

Role overview

Qualifications

  • At least 4 years of experience in a similar role
  • Ability to communicate complex technical concepts to both technical and non-technical stakeholders
  • Proficiency in English (both written and spoken)
  • Strong experience in writing advanced SQL queries for data extraction and analysis

Responsibilities

  • Translate business requirements into detailed technical specifications
  • Maintain documentation such as transformation rules, data dictionaries, and metric definitions
  • Design and implement mappings between multiple data sources
  • Collaborate with both technical teams and business stakeholders to ensure alignment of project objectives

Key facts

Hard skills

Other skills

  • Data Reporting
  • Communication
  • Collaboration

About the company

Customertimes Corp logo

Customertimes Corp

  • IT Services & Consulting
  • Large
  • 1,001–5,000
A Salesforce Partner since 2008, Customertimes provides product development, software implementation, ISV products, and outsourcing to customers in 63 countries around the world. Customertimes has been recognized by Salesforce as Expert Navigator in Sales Cloud, Service Cloud, Experience Cloud, Customer 360 Platform, and PDO/AppExchange, and as a Level 2 Specialist in two other categories. The CT team can assist at any stage of your product development or implementation project and can optimize your existing CRM and ERP implementations so you get business results in weeks, not years. With a track record of more than 4,000 successful Salesforce engagements and a team of 1800+ consultants, developers, business analysts, and mobile experts, we are known for helping our customers align their technology with their goals to enhance productivity and business value. Customertimes is headquartered in New York with regional offices in London, Paris, Toronto, Kyiv, Riga, Warsaw, and Podgorica.

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Job description

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

About this job:

We are looking for a highly skilled Business Analyst with a strong data background to join our team. The ideal candidate will be responsible for translating business needs into technical requirements and ensuring seamless communication between both technical and non-technical stakeholders. The position requires proficiency in data analysis and SQL, as well as experience with Power BI. Experience in the Pharma or HLS sectors is desirable.

Location: Brazil, Argentina, Chile, Colombia, Peru, Uruguay, Paraguay, Bolivia, Ecuador, Venezuela, Mexico (100% remote)

How you'll make an impact:

  • Translate business requirements into detailed technical specifications;
  • Maintain documentation such as transformation rules, data dictionaries, and metric definitions;
  • Design and implement mappings between multiple data sources;
  • Analyze and interpret data to support business decision-making;
  • Collaborate with both technical teams and business stakeholders to ensure alignment of project objectives;
  • Develop and maintain reports and dashboards using Power BI;
  • Provide support in data extraction, transformation, and analysis using SQL;
  • Conduct stakeholder surveys, workshops, and meetings to collect and clarify details on requirements, rules, etc.

What makes you a great fit:

  • At least 4 years of experience in a similar role;
  • Experience in conducting workshops;
  • Ability to lead meetings and brainstorming sessions;
  • Experience in documenting data projects;
  • Ability to communicate complex technical concepts to both technical and non-technical stakeholders;
  • Proficiency in English (both written and spoken);
  • Strong experience in writing advanced SQL queries for data extraction and analysis;
  • Understanding of data warehouse, data lake, lakehouse, and ETL concepts;
  • Experience with data warehouse, data lake, and enterprise big data platforms;
  • Experience in data visualization with Power BI or any other BI tool.

Desirable skills:

  • Background in Pharma or HLS industry-related projects;
  • Experience with Databricks and Power BI.

If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community — Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?

Job ID: JR-220860

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