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Health & Social Partneships Strategy Lead

Role overview

Qualifications

  • Bachelor’s Degree in Social Service, Human Service, Organizational Leadership, or related field
  • Minimum of three (3) years of program development, implementation, and evaluation in the social determinants of health
  • Minimum of one (1) year of experience in data analysis and/or analytic programming
  • Microsoft Suite skills required

Responsibilities

  • Gather business intelligence and manage research on social determinants of health
  • Collaborate with leadership to evaluate process improvement opportunities
  • Lead and conduct business process and gap analysis
  • Assist with the identification of opportunities for improvement using data analytics

Key facts

Hard skills

Other skills

  • Microsoft Excel
  • Customer Service
  • Communication
  • Teamwork
  • Critical Thinking
  • Decision Making

About the company

CareSource logo

CareSource

  • Health Insurance & Payers
  • Large
  • 1,001–5,000
Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits. CareSource is and will always be members first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to nearly 2 million members through plan offerings including Marketplace, Medicare Advantage and Medicaid. With our team of 4,000 employees located across the country, we continue to clear a path to better life for our members. Visit the "Life" section to see how we are living our mission in the states we serve. CareSource is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status or any other characteristic protected by applicable federal, state or local law. If you’d like more information about your EEO rights as an applicant under the law, please click here: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf and here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Si usted o alguien a quien ayuda tienen preguntas sobre CareSource, tiene derecho a recibir esta información y ayuda en su propio idioma sin costo. Para hablar con un intérprete, Por favor, llame al número de Servicios para Afiliados que figura en su tarjeta de identificación. 如果您或者您在帮助的人对 CareSource 存有疑问,您有权 免费获得以您的语言提供的帮助和信息。 如果您需要与一 位翻译交谈,请拨打您的会员 ID 卡上的会员服务电话号码。

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Job description

Job Summary:

The Health & Social Partnerships Strategy Lead assists with the identification of populations, needs, trends and patterns that may impact outcomes, experience and cost of care through in-depth analyses and prioritization of strategies that drive social transformation through a comprehensive population health platform designed to provide holistic member care.

Essential Functions:

  • Responsible for gathering business intelligence and managing research and analysis on a variety of social determinant of health related topics, including but not limited to, housing, education, workforce development, safety, or social isolation, specialized populations, , federal and state legislative proposals and initiatives, new product launches, rules and regulations that may impact the identification of populations for current and new states of interest with the goal to implement innovative best practice strategies into population health models and meet the triple aim
  • Collaborates with department director and other leadership to evaluate opportunities for process improvement in new or existing projects with focus on measurable benefits
  • Lead and conduct business process and gap analysis to diagnose process improvement opportunities and to develop re-usable solutions using principles of process excellence and related tools
  • Develop and maintain expertise in Federal and state specific requirements that impact the social determinant of health model and recommend innovative standardized population health strategies while maintaining a disciplined approach when addressing market specific nuances
  • Collaborate with Business Development and Integration during the RFP process and the implementation of new lines of business to ensure that responses incorporate the totality of the population specific health model and the overall impact of new business on the holistic care of members
  • Using data analytics, assist with the identification of opportunities for improvement through collaboration with Population Health Analytics team
  • Conduct examination and explanation of complex data relationships to answer questions identified either within the department or by other departments
  • Ensure operational readiness through initiative oversight and continual monitoring for process improvement opportunities of social determinant of health strategies
  • Works closely with product and market teams to understand goals of the product and regulatory guidelines surrounding the products
  • Assist in the review of reports and data for pattern identification, special cause variation identification, trend analysis, or other techniques that will reveal intelligence for identification of any associative or causal relationships and provide management level summaries that explain key findings across the organizations markets and products
  • Perform any other job-related instructions, as requested

Education and Experience:

  • Bachelor’s Degree in Social Service, Human Service, Organizational Leadership, or related field or equivalent years of relevant work experience is required
  • Master’s Degree preferred
  • Minimum of three (3) years of program development, implementation, and evaluation in the social determinants of health or within special populations required
  • Minimum of one (1) year of experience in data analysis and/or analytic programming required
  • Healthcare and/or Managed Care experience preferred

Competencies, Knowledge and Skills:

  • Microsoft Suite skills required
  • Graphic development/presentation skills required
  • Strategic management skills
  • Planning, problem identification, and resolution skills
  • Experience in the management of large data project including responsibility for meeting deadlines, accuracy requirements and reporting to upper management required
  • Excel, Access, and SAS skills
  • Excellent customer service skills
  • Ability to work independently and within a team environment
  • Critical listening, thinking skills, and verbal and written communication skills
  • Decision making/problems solving skills
  • Knowledge of government or social investment funding mechanisms required

Licensure and Certification:

  • None

Working Conditions:

  • General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

$83,000.00 - $132,800.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

  • Fostering a Collaborative Workplace Culture

  • Cultivate Partnerships

  • Develop Self and Others

  • Drive Execution

  • Influence Others

  • Pursue Personal Excellence

  • Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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