Content Tagging Specialist (Costa Rica)

We are a thriving company in the eCommerce space, with operations worldwide. We offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading-edge startup. The head office is located in Montreal and we have offices in Canada, the United States and Europe.

Our product: A trailblazer in the clip marketplace delivering authentic content from studios to consumers worldwide.

The Content Tagging Specialist plays an important role in ensuring accurate and consistent content classification across our digital platforms. This position involves reviewing digital assets and assigning relevant tags, categories, keywords, and metadata according to established guidelines. The Content Tagging Specialist helps improve content discoverability, data quality, and the overall user experience by maintaining accurate and well-organized content information.

Responsibilities:

• Review and classify digital content, including videos, audio, and listings, by assigning relevant tags, categories, keywords, and metadata.
• Follow established taxonomies, tagging guidelines, and internal procedures to ensure accuracy and consistency.
• Review existing tags and metadata to identify errors, inconsistencies, duplicates, or missing information.
• Perform quality checks on tagged content and escalate unclear or complex cases to supervisors or quality assurance teams when necessary.
• Collaborate with team members to maintain and improve tagging standards and content classification processes.
• Meet established productivity and accuracy targets while maintaining high-quality work.
• Maintain organized and accurate content records in accordance with internal procedures.

Requirements:

• At least 1 year of experience in a similar role, such as content tagging, content classification, data annotation, or metadata management.
• Strong attention to detail and ability to maintain accuracy when working with large volumes of repetitive tasks.
• Good reading comprehension and critical thinking skills, with the ability to understand the context and subject matter of digital content.
• Basic computer skills and familiarity with content management systems, spreadsheets, or similar digital tools.
• Ability to follow detailed instructions and apply established guidelines consistently.
• Good organizational skills, patience, and a responsible approach to repetitive work.
• Ability to work independently and collaboratively in a remote team environment.
• Willingness to work assigned shifts based on operational needs, including evenings, overnight hours, weekends, and holidays.
• English proficiency at C1 level (advanced) is mandatory.

We offer:

• Paid vacation and sick leave days.
• The opportunity to work for a leading company in its field.
• Learning and sport programs.
• Full remote work from home.
• A friendly and supportive team.