Revenue Operations Specialist

We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Canada.

Who is eXp? 

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!

What you will do:

The Revenue Operations Specialist is responsible for supporting and managing operational workflows related to lead management, transaction coordination, revenue tracking, agent support, and process optimization within a technology-driven real estate environment.

This role works closely with agents, leadership, and internal systems to ensure operational accuracy, workflow efficiency, and visibility across the transaction and revenue lifecycle.

• Manage and maintain deal tracking systems and operational workflows
• Review and process commission structures, agent splits, referral fees, and revenue allocations
• Support agents with transaction processes, operational questions, and workflow coordination
• Track lead flow and transaction progress from assignment through closing
• Perform operational tasks required to support daily workflow execution and deal processing
• Maintain and support automations and integrations using tools such as Zapier, n8n, CRMs, Google Sheets, and other operational platforms
• Monitor data accuracy across reporting systems, deal trackers, and revenue records
• Identify opportunities to improve operational efficiency and reduce manual processes
• Coordinate with internal stakeholders regarding transaction status, reporting, and operational processes
• Assist with documentation, system updates, and workflow standardization

How you will grab our attention:

• Maintaining deal trackers, managing transaction workflows, and monitoring progress through closing
• Experience reviewing commission calculations, referral fees, revenue allocations, or similar financial records
• Proficiency in Google Sheets or Microsoft Excel, including formulas, data reconciliation, and reporting
• Experience using CRM systems and maintaining accurate records across multiple platforms
• Experience supporting agents, clients, or internal stakeholders with operational inquiries and process coordination
• Experience documenting procedures and identifying opportunities to improve workflows
• Experience in real estate or a brokerage environment
• Familiarity with automation and integration tools such as Zapier or n8n

If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!

What eXp provides:

• Employer paid Medical coverage, as well as Dental & Vision benefits
• Company supplied equipment; laptop, monitor, headset
• RRSP with up to a 4% match
• Fully remote environment
• Amazing company culture
• And more…

EEO Statement:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.