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Claims Adjuster 1

Role overview

Qualifications

  • High School Diploma or equivalent
  • Experience with MS Office applications including Word and Excel
  • Excellent communication skills (courteous, thorough, and helpful)
  • Adjuster’s License (preferred)

Responsibilities

  • Provide inbound customer support by answering incoming calls promptly and courteously
  • Verify contract information and accurately enter new claims into the system based on client specific terms and conditions
  • Review all documentation supporting the claim, proof of ownership, and parts and replacement costs
  • Issue coverage of denials where appropriate or schedule a servicer as needed to handle damages

Key facts

Hard skills

Other skills

  • Customer Service
  • Microsoft Office
  • Communication
  • Problem Solving
  • Time Management

About the company

Brown & Brown Insurance logo

Brown & Brown Insurance

  • Insurance
  • XLarge
  • 10,001+
Brown & Brown Insurance delivers risk management solutions to help protect and preserve what our customers value most. Our three business segments—Retail, Programs and Wholesale Brokerage—offer a wide range of insurance solutions to businesses and individuals. We are one of the insurance industry’s most powerful and influential leaders, with a strong, deeply rooted cultural foundation built on integrity, innovation, superior capabilities and discipline. The Power of WE ignites our performance, and while diverse and varied in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown is proud to be certified as a Great Place to Work®, and we are always actively looking for talented teammates who embrace our culture to join our winning team. Find us on the NYSE as BRO.

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Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

One80 Intermediaries is seeking a Claims Adjuster to join our growing team! 

The Claims Adjuster will play a crucial part in providing exceptional inbound customer support by promptly and courteously addressing incoming calls. 

How You Will Contribute:   

  • Provide inbound customer support by answering incoming calls promptly and courteously. 
  • Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures. 
  • Review all documentation supporting the claim, proof of ownership, and parts and replacement costs. 
  • Issue coverage of denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property. 
  • Approve or deny estimates from servicers up to $750.00.  Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate. 
  • Assure quick, accurate, and timely processing of customer requests and claims. 
  • Follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement. 

Skills & Experience to be Successful: 

  • High School Diploma or equivalent. 
  • Must have experience with MS Office applications including Word and Excel.    
  • Excellent communication skills (courteous, thorough, and helpful). 
  • Adjuster’s License (preferred). 
  • Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred). 

About One80: 

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. 

Pay Range

$18.75 - $19.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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