Global Commercial Intelligence Lead (m/f/d)

Company Description

INFICON is a leading provider of innovative measurement instruments, critical sensor technologies, and software solutions for smart manufacturing/Industry 4.0 that improve the productivity and quality of tools, processes, and entire factories. These analysis, measurement, and control products are essential for detecting gas leaks in HVAC and automotive manufacturing. They are critical for equipment manufacturers and end users in the complex production of semiconductors and thin-film coatings for optics, flat-panel displays, solar cells, and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, the packaging industry, heat treatment, laser cutting, and many other industrial processes. We also leverage our expertise in vacuum technology to offer unique products for the analysis of toxic chemicals in the fields of disaster response, security, and environmental health and safety.

Job Description

About the Role 
INFICON’s commercial organization operates across seven regions worldwide. Every salesperson in every region should be able to access the right information, work with clean data, and use modern tools. This role owns that capability globally. 

As Global Commercial Intelligence Lead, you are the central point of contact for two platforms: the Reporting platform (Tableau), and the AI Use Case Library. You ensure that all commercial team members worldwide have access, know how to use the platforms, and that they are continuously improved. 

This is an ownership role: you are the go-to expert, set the standards, and drive commercial excellence across all regions. 

Your Responsibilities 

• Reporting (Tableau and AI): Reporting access, data governance, and adoption across all seven regions, with a focus on decision-relevant data. 

• AI Use Case Library: Build and maintain a library of AI use cases, set standards and best practices, and drive adoption across regions. 

• Access Management: Authorization structures across both platforms, aligned with regional stakeholders and IT vendors. 

• Global Training: Training programs in Asia, the Americas, and Europe, plus regional go-to contacts for first-level support. 

• Continuous Improvement: Collect improvement ideas from the regions and translate them into end-to-end processes. 

• Vendor Management: Coordinate external IT vendors and manage partner access. 

Qualifications

• Degree in business administration or a comparable qualification 
• Experience in Sales Operations, Revenue Operations, or Commercial Excellence at an international company, preferably in several regions (including Asia & USA) 
• Experience with Tableau or comparable BI tools, including building governed data sources 
• Proven track record of owning platform rollouts from planning through implementation of at least 5years  (noch nicht drin) 
• Experience in access and data governance across multiple regions 
• Experience designing and delivering training for audiences with different languages, time zones, and levels of digital maturity 
• A process- and systems-oriented mindset, with the discipline to sustain governance over time 
• Fluent English, both written and spoken; additional languages are a plus 
• Knowledge of reporting  platforms such Tableau, SAP BW or SAP BI, as well as experience with AI tool adoption in a commercial context, are an advantage 

Additional Information

INFICON offers a dynamic work environment that promotes diversity, equality, and inclusion. Our respectful, innovative, and vibrant corporate culture is evident in everything we do and how we do it.

What can you expect from us?

• Smart and friendly colleagues who value team spirit, a positive attitude, and reliability - and who always make sure there’s plenty of fun to be had
• Opportunities to share bold ideas and contribute creatively
• Flexible work hours
• Competitive salary, excellent benefits
• Opportunities for continuing education and professional development
• Celebrating successes together and dealing openly with failures - they’re invaluable for our continuous growth
• Regular employee events

Take your next career step with us!

Would you like to learn more about us and find out what it’s like to be part of the INFICON family? Explore INFICON atCareer | INFICON..