Remote Dental Sales Appointment Setter

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Job Title: Remote Dental Sales Appointment Setter (100% Work From Home) 

Location: Remote from Latin America

Position Type: Full-time 

Salary: $1,500 USD/month + commission 

Schedule: Monday – Friday, 12:30 PM – 9:00 PM and weekend flexibility in US Pacific Time / PT

Job Overview

Our Client is one of the fastest-growing healthcare marketing agencies in the United States and the category leader in full-arch dental implant patient acquisition. Partnering with over 150 elite dental practices nationwide, they combine fully custom creative campaigns, an in-house specialized call center, and proprietary AI technology—including advanced smile simulation and call intelligence systems. Dedicated to empowering patients and driving growth for partner practices, they rely on empathetic, high-performing operators to deliver exceptional patient experiences.   The Role   Our Client is seeking an empathetic, highly articulate, and sales-minded Treatment Setter to represent partner dental practices as the first point of contact for prospective patients. Operating at the intersection of consultative sales and patient advocacy, this professional will guide high-intent leads through phone, SMS, email, and chat interactions. Supported by proprietary dental AI tools, this individual will listen without judgment, navigate financial and anxiety-based objections, build rapid trust, and schedule qualified consultation appointments with partner practices.   Key Responsibilities   

Patient Engagement & Consultation Scheduling

 

• Serves as the primary brand ambassador across phone, SMS, email, and live chat for incoming patient inquiries across 150+ US dental partner practices.

• Builds immediate rapport with vulnerable patients, actively listening to personal smile concerns and guiding conversations with empathy, confidence, and professionalism.

• Navigates patient hesitation, anxiety, and objections naturally, enabling prospective patients to make informed consultation decisions without pressure.

• Schedules consultation appointments accurately directly onto partner practice calendars, maintaining speed, urgency, and precision.

Pipeline Management & CRM Hygiene

 

• Owns the complete lead lifecycle, executing rapid, consistent follow-ups to ensure zero patient opportunities fall through the cracks.

• Maintains strict data integrity across CRM platforms (e.g., Asana, internal CRM, and call platforms), logging detailed notes, conversation context, and status updates.

• Utilizes proprietary dental AI platforms, call intelligence tools, and automated workflows to deliver a personalized patient journey.

Performance Optimization & Confidentiality

 

• Participates in ongoing coaching, script reviews, and performance evaluations to refine phone conversion techniques continuously.

• Upholds strict standards of patient privacy, data security, and full HIPAA compliance across all digital and verbal communication channels.

    Qualifications, Skills, and Key Competencies    Required Qualifications   

• Sales & Conversational Mastery: Proven background in consultative sales, appointment setting, or high-volume inbound customer engagement (200+ dials daily) with a track record of achieving performance targets.

• Emotional Intelligence & Resilience: Exceptional ability to build trust quickly with vulnerable callers, remaining composed, empathetic, and professional under pressure.

• Objection Handling Skills: Demonstrated proficiency in guiding conversations past hesitation, fear, or uncertainty without adopting aggressive closing tactics.

• Advanced English Fluency: Zero-defect spoken and written English skills with a warm, natural tone suitable for North American patient interactions.

• CRM & Tech Literacy: Experience navigating CRM databases, task management platforms (e.g., Asana), and modern cloud telephony systems.

• HIPAA & Discretion: Demonstrated integrity and commitment to maintaining HIPAA compliance and patient confidentiality.

• Schedule Availability: Full commitment to working standard US Pacific evening hours (12:30 PM – 9:00 PM PT), with flexibility on weekends

• Remote Infrastructure: Dedicated quiet home office setup, computer with two (2) monitors and a minimum of 16 GB of RAM, webcam, headset, and reliable high-speed internet.

  Preferred Qualifications
 

• Prior background in medical or dental patient intake, clinical scheduling, or healthcare sales.

• Hands-on experience operating within dental marketing agencies, dental call centers, or full-arch implant workflows.

  Benefits  

• Competitive Compensation: Baseline salary of $1,500 USD/month + commissions

• Impact-Driven Role: Direct opportunity to change patient lives through compassionate, trust-based healthcare access.

• Proprietary AI Training: Practical experience utilizing cutting-edge AI dental simulation and conversational intelligence platforms.

• 100% Remote Infrastructure: Long-term contractor role executed remotely within a supportive, category-leading agency.

   

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.

Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.

Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.

Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication. 

We appreciate your interest and look forward to reviewing your application!