Partnerships & Integration Manager

Partnerships and Integration Manager

Location: United Kingdom
Salary: £39,788 - £45,472
Working Pattern: Home-based with occasional national travel

The Role

We are looking for an experienced Partnerships and Integration Manager to play a pivotal role in developing and managing strategic partnerships that enhance the delivery of employability, health and wellbeing services.

Acting as the key link between local stakeholders, employers and internal delivery teams, you will be responsible for identifying, onboarding and managing external partners, ensuring services are delivered to the highest standards of quality, compliance and performance. You'll support the mobilisation of new contracts, monitor partnership effectiveness and drive continuous improvement to achieve positive outcomes for participants.

This is an excellent opportunity for someone with strong stakeholder management experience, commercial awareness and a passion for building collaborative partnerships that create lasting social impact.

Key Responsibilities

• Build, develop and maintain strong relationships with local authorities, charities, employers and community organisations.
• Identify and establish new partnership opportunities that strengthen service delivery and improve participant outcomes.
• Lead the onboarding of new delivery partners, ensuring alignment with operational models, contractual requirements and quality standards.
• Manage ongoing partner relationships, providing support to ensure consistent, high-quality service delivery.
• Support the mobilisation and implementation of new contracts and programmes.
• Ensure partner services are fully integrated within wider operational delivery.
• Monitor partnership performance using data, KPIs and operational insights to identify opportunities for improvement.
• Ensure all partnerships operate in line with contractual obligations, regulatory requirements and quality assurance frameworks.
• Produce reports and performance updates for senior stakeholders where required.
• Identify, manage and escalate operational and compliance risks appropriately.
• Work collaboratively across internal teams to support continuous service improvement and social value objectives.

Skills and Experience

We are looking for someone who can demonstrate:

• Experience building and maintaining successful relationships with external stakeholders, partners or service providers.
• Experience onboarding, managing and supporting partner organisations to deliver agreed outcomes.
• Experience working within contractual, regulatory and quality assurance frameworks.
• Strong analytical skills with the ability to interpret performance data and use insights to drive service improvements.
• Excellent communication, negotiation and stakeholder management skills, with the ability to influence at all levels.
• The ability to manage multiple priorities while working collaboratively across teams.
• Experience working with local authorities, charities, employers or community-based organisations.
• Experience supporting the mobilisation of new contracts, services or programmes.
• Knowledge of employability, welfare-to-work, skills or related support services.
• Experience preparing reports and presentations for senior leaders and stakeholders.
• Understanding of partnership development, community engagement and collaborative working.
• Experience identifying, managing and escalating operational or compliance risks.
• Previous experience managing or supporting teams, with the ability to coach, motivate and develop others.
• Strong commercial awareness and an understanding of service design and business development.