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Senior Revenue Operations Manager

Role overview

Qualifications

  • Strong business acumen and understanding of B2B Revenue Operations
  • Significant hands-on experience with HubSpot in a complex B2B environment
  • Deep knowledge of HubSpot architecture, workflows, automation, reporting and data models
  • Strong experience integrating HubSpot with other GTM and business systems, with a good understanding of APIs and webhooks

Responsibilities

  • Design and improve processes across the customer lifecycle, from prospecting and opportunity management to expansion, renewal, downsell and churn
  • Own and evolve our HubSpot environment, including CRM architecture, objects, pipelines, data models, workflows, automation and reporting
  • Own and improve our existing ecosystem of AI agents and automated processes
  • Ensure our GTM data is reliable, scalable and well governed, supporting reporting across pipeline, retention, expansion and revenue

Key facts

Hard skills

Other skills

  • Business Acumen
  • Forecasting
  • Problem Solving
  • Open Mindset

About the company

Lengow logo

Lengow

  • E-commerce & Marketplaces
  • SME
  • 201–500
Présentation En 2009, ils se sont lancés dans une aventure folle, avec une vision claire pour aider les marques et les détaillants à réussir dans l’ère du e-commerce. Équipes e-commerce & marketing, marques, agences : ils travaillent ensemble à la gestion des données produits, l’automatisation de l’activité sur les marketplaces et l’optimisation des performances sur les canaux marketing. Avec leur plateforme, 4600 marchands vendent intelligemment leurs produits sur 1600 canaux partenaires dans plus de 42 pays. Leur accompagnement a pour objectif de faire passer le business des marchands à un niveau supérieur. Plus ils améliorent leur plateforme, plus ils se développent sur les marchés internationaux, plus ils grandissent, plus leur ambition pour Lengow, de devenir la plateforme centrale aidant chaque marchand à automatiser son activité e-commerce grandit également. Aujourd’hui, ils se concentrent déjà sur les 10 prochaines années et sur ce qu’ils pourront apporter à ce secteur en constante évolution. Ce qu'ils recherchent Lengow s’est construit avant tout grâce à la diversité des profils qui ont pu participer à leur aventure. La motivation, l’envie d’apprendre est l’élément clé qui fera le succès de des futurs Lengowiens ! Bon à savoir Lengow est une entreprise qui donne à ses salariés les moyens de réussir tout en développant un esprit de convivialité, humain, qui est selon nous la clé de la performance collective. Cela se traduit sur l’année 2020 par 92% des salariés qui recommandent Lengow à leurs amis! Intégrer Lengow, c'est, entre autres, Évoluer au sein d'une entreprise multiculturelle, animée par des challenges quotidiens. Une Lengow Academy qui place la formation et le développement des compétences au coeur de la politique RH. Des animations professionnelles (Masterclass, Teamtalk, Meetup...) et de cohésion interne (Covid Safe si nécessaire).

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Job description

🤓 Lengow, an intelligent and automated e-commerce platform :

Lengow is a leader in intelligent e-commerce solutions that help brands and retailers drive profitable growth across the digital shelf. With powerful feed management, global price monitoring, and robust data capabilities, Lengow’s comprehensive SaaS product suite enables merchants to amplify product visibility online, outrun competition with informed pricing, multiply sales on marketplaces, and monitor brand presence among distributors. Since 2009, Lengow has fueled digital growth for over 3,600 customers across thousands of marketing and sales channels in over 60 countries.

About the role

We are looking for a highly hands-on Senior Revenue Operations Manager to own and continuously improve the systems, processes, data and automation powering our Go-to-Market organisation.

This is not a HubSpot administrator role. We are looking for someone who understands the business first: someone who can partner with Sales, Customer Success, Marketing and Finance, understand their challenges, challenge existing processes when needed, and translate business needs into scalable operational solutions.

HubSpot sits at the heart of our GTM ecosystem, and AI and automation are already embedded in our Revenue Operations architecture. You will take ownership of this environment and be responsible for continuously improving and scaling it.

Your main responsabilities:

  • Revenue Operations: Design and improve processes across the customer lifecycle, from prospecting and opportunity management to expansion, renewal, downsell and churn. Support reliable pipeline management, forecasting and revenue visibility.
  • HubSpot architecture: Own and evolve our HubSpot environment, including CRM architecture, objects, pipelines, data models, workflows, automation and reporting.
  • AI agents & automation: Own and improve our existing ecosystem of AI agents and automated processes. Build new use cases where relevant and understand when to use AI versus deterministic automation.
  • Integrations: Own how HubSpot connects with the broader GTM and business systems ecosystem, designing reliable data flows and troubleshooting integration issues.
  • Data & reporting: Ensure our GTM data is reliable, scalable and well governed, supporting reporting across pipeline, retention, expansion and revenue.

🪜 Hiring Process

  • HR call
  • Manager Interview with Anna, our Chief Operations Officer and Simon
  • Business case with Anna and Simon.
  • Culture itw with Nicolas and Olivier.
  • Job offer 🎉

Requirements

🏹 We are looking for someone with the following experience and skills:

  • Strong business acumen and understanding of B2B Revenue Operations.
  • Significant hands-on experience with HubSpot in a complex B2B environment.
  • Deep knowledge of HubSpot architecture, workflows, automation, reporting and data models.
  • Strong experience integrating HubSpot with other GTM and business systems, with a good understanding of APIs and webhooks.
  • Hands-on experience building or operating AI agents and AI-powered business processes.
  • Strong understanding of CRM data architecture, data quality and governance.
  • Experience with pipeline management, forecasting and revenue reporting.
  • Ability to turn ambiguous business problems into simple, scalable solutions.
  • A strong builder mindset: you are comfortable understanding the problem, designing the solution and implementing it yourself.
  • Strong stakeholder management skills and the confidence to challenge requirements when there is a better way to solve the underlying business problem.

Tech Stack: Hubspot, Clay, n8n, Lovable, Lemlist, FullEnrich, Sales Navigator, Modjo, Trumpet

Benefits

✨ Joining Lengow is also an opportunity to benefit from many advantages:

🏖️ 5 weeks of paid leave + at least 11 additional RTT days per year
🏡 Flexible working hours, 2 remote working days per week, remote work allowance
🍽️ Meal vouchers (EdenRed): €8 per working day, 50% covered by Lengow
🚲 Sustainable mobility allowance of up to €200 per year or 50% reimbursement of public transportation costs
💻 Choice of working environment: MacOS, Windows or Linux
🩺 Malakoff Humanis health insurance and disability coverage
🍎 Fresh fruit delivered to the office every week
🎉 Regular team events to connect, collaborate and spend time together
🎓 A tailored onboarding and training program, including dedicated product training to help you build strong knowledge of the Lengow platform and succeed in your role.

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