Logo for Stitch Fix

Stylist

Role overview

Qualifications

  • 2+ years of client-facing styling or apparel experience
  • Demonstrated success meeting or exceeding performance goals
  • Excellent written communication skills
  • Ability to rapidly adopt new tools and technologies

Responsibilities

  • Provide expert style guidance across client channels
  • Create thoughtfully styled assortments leveraging client profiles
  • Build meaningful client relationships through personalized interactions
  • Deliver against performance and client satisfaction goals

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • $32K / year
  • English

Hard skills

Other skills

  • Time Management
  • Communication
  • Teamwork

About the company

Stitch Fix logo

Stitch Fix

  • Fashion, Apparel & Luxury
  • XLarge
  • 5,001–10,000
It’s our vision to transform the way people find what they love by combining technology with the creative touch of style experts. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are committed to inspiring our clients to look, feel and be their best selves. Founder Katrina Lake created Stitch Fix to blend the human element of personal styling with individually selected clothing and proprietary algorithms. She shipped the first Stitch Fix order (what we call a “Fix”) out of her Cambridge apartment in 2011 while attending Harvard, and today the company has brought convenience and an exclusive shopping experience to millions of men, women and kids throughout the US and UK. At Stitch Fix, we pride ourselves on personal styling for every one and every body. Our thousands of remote stylists, both in the US and UK, are instrumental in building relationships through Fixes that leverage client feedback and data. The secret to Stitch Fix’s success has been a balance of art and science. Our trusted style partners use our proprietary styling platform to help clients near and far find pieces that fit their lifestyle from everyday occasions to special events. We are building a transformative and inclusive e-commerce model focused on convenience and personal style that makes it radically simple and delightful for customers to discover and buy what they love. So ‘Why Stitch Fix?’ In addition to all of our benefits and perks, no matter what department you work with, every member plays a part in paving the way we bring the power of personalization to millions while disrupting the retail industry with innovation and tech on our side. Learn more about our story and how we got to where we are today.

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Job description

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours.  We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential.

About the Role

As a Stylist at Stitch Fix, you’ll help clients look and feel their best by creating personalized style experiences that go beyond the box. You’ll leverage both live and asynchronous messaging to deepen client relationships and drive retention, helping clients build confidence and trust in their personal style.

Your style expertise, warm communication, and ability to create highly personalized experiences will help clients feel like they have a trusted Stylist at their fingertips. Whether you’re offering advice for a special occasion, helping a client complete a look, or introducing new items they’ll love, you’ll deliver joy and style while helping shape the future of the Stitch Fix client experience.

This is a remote, hourly, part-time Flex Tier Stylist role requiring 10–20 hours per week, with scheduling flexibility to align with client demand as directed by Stitch Fix.

Responsibilities

  • Provide expert style guidance across evolving client channels, including messaging, chat, video, and our in-house styling platform, responding to client requests and creating personalized looks that build confidence and trust.
  • Create thoughtfully styled assortments by leveraging client profiles, preferences, past purchases, style goals, and our ever-fresh inventory, crafting unique Fixes that delight and inspire clients across all shapes, sizes, gender identities, style spectrums, occasions, and lifestyles.
  • Build meaningful client relationships through personalized interactions and a public-facing Stylist profile featuring your photo, which helps clients connect with you and may also be used in Stitch Fix marketing to showcase the human element of our service.
  • Deliver against performance, productivity, and client satisfaction goals while identifying opportunities to strengthen client retention and Stylist-client connections and sharing insights with the broader team.
  • Develop your styling expertise by participating in training and regular check-ins, staying current on company updates and fashion trends, and contributing to a supportive, collaborative styling community that embraces diverse styles and continuous feedback.

How AI and tools show up in your day-to-day work

Technology is an important part of how you’ll deliver personalized experiences at scale. You’ll use Stitch Fix’s in-house styling platform and other digital tools to understand client preferences, create personalized recommendations, communicate with clients, and work efficiently in a remote environment.

You’ll be expected to quickly learn and apply new technologies, including evolving AI-enabled tools and features, as they are introduced. You’ll use these tools to improve efficiency and outcomes while applying your own style expertise, judgment, and human connection to create an experience that feels uniquely personal to each client.

About You

This is what you’ll need to succeed in this role from day 1.

Requirements

  • 2+ years of client-facing styling or apparel experience, with enthusiasm for fashion and a demonstrated ability to create positive customer experiences.
  • Demonstrated success meeting or exceeding performance goals in a fast-paced, evolving environment.
  • Ability to work effectively in a remote environment where business updates, expectations, feedback, and direction are primarily communicated in writing.
  • Comfortable independently reviewing, understanding, and applying written information, staying informed of updates, and proactively seeking clarification when needed.
  • Excellent written communication skills and the ability to build rapport and trust with clients in a virtual environment.
  • Experience and confidence styling across body types, gender identities, lifestyles, style preferences, and occasions.
  • Ability to rapidly adopt new tools, technologies, and processes and integrate them into your workflow with minimal downtime.
  • Familiarity with Google Workspace, including Docs and Gmail, Slack, and Zoom, or the ability to quickly learn new tools and systems.
  • A reliable computer with a Chrome browser and high-speed cable or fiber internet with a minimum speed of 10 Mbps.
  • Strong time-management skills, including punctual attendance, accurate timekeeping, and productive work habits that meet operational requirements.
  • Ability to consistently meet the 10–20 hour weekly requirement for this part-time, hourly, Flex Tier Stylist role, with scheduling flexibility to align with client demand as directed by Stitch Fix.
  • A commitment to actively seeking feedback and continuously improving your work for yourself, your clients, and your team.
  • Ability and willingness to maintain a public-facing Stylist profile featuring your photo, which may be used to support client relationships and in Stitch Fix marketing.
  • This position may require the ability to sit for extended periods of time, use a computer or other office equipment, and communicate effectively (verbal and written).

Nice to Have

  • Experience delivering personalized styling or customer experiences through digital channels such as messaging, chat, or video.
  • Experience working in a remote, metrics-driven environment.
  • Exposure to AI-enabled tools or technologies and an interest in using emerging technology to improve efficiency and client outcomes.

Location Eligibility

We’re currently not hiring stylists in Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, and all Non-State U.S. Territories.

You’ll love working at Stitch Fix  because you will…

  • Fuse human creativity and styling expertise to redefine personalized retail.
  • Set a high bar for our craft and drive measurable impact across fashion, tech, and data science.
  • Actively leverage AI and modern tech to evolve how work gets done.
  • Lead with innovation, think boldly, and aren't afraid to challenge conventional retail norms.
  • Win together in a collaborative, low-ego environment where diverse perspectives are celebrated.
  • Be client obsessed by putting our customers at the heart of every decision to deliver unmatched personalization and trust.
  • Support our team with competitive compensation packages, comprehensive benefits, and meaningful career growth.

Compensation

This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Applicants should apply via our internal or external careers site.

Hourly Rate$16.50—$16.50 USD

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy

Recruiting Fraud Alert: 

To all candidates: your personal information and online safety are top of mind for us.  At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com. 

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