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Business Analyst

Role overview

Qualifications

  • Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or related discipline.
  • 15+ years of experience in Business Analysis, Data Analysis, or related roles.
  • Strong experience in healthcare, payer, population health, quality reporting, or HEDIS domains.
  • Advanced SQL expertise with experience working on large-scale data warehouse environments.

Responsibilities

  • Partner with business stakeholders, product owners, architects, and technical teams to gather, analyze, and document business and functional requirements.
  • Facilitate workshops, interviews, discovery sessions, and requirement elicitation activities.
  • Develop business requirements documents (BRDs), functional specifications, user stories, use cases, process flows, and wireframes.
  • Perform detailed data analysis using SQL across large and complex datasets.

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Team Leadership
  • Coaching
  • Mentorship

About the company

EXL logo

EXL

  • Outsourcing & BPO
  • XLarge
  • 10,001+
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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Job description

We are seeking an experienced Senior Business & Data Analyst with deep expertise in healthcare analytics, data warehousing, cloud data platforms, and business analysis. The ideal candidate will have extensive experience gathering and documenting business requirements, performing complex data analysis, collaborating with cross-functional teams, and driving enterprise-scale data and reporting initiatives. Experience in the HEDIS/Healthcare domain, cloud migrations, and modern analytics platforms is highly preferred.

The role requires a strong blend of business acumen, technical data analysis skills, stakeholder management, and leadership capabilities to support strategic business transformation and data-driven decision-making initiatives.

 

Key Areas of Expertise

  • Business Requirements Gathering & Analysis
  • Data Analysis and Data Warehousing
  • Healthcare Analytics and HEDIS Reporting
  • Cloud Data Platform and Migration Initiatives
  • Stakeholder Management and Executive Communication
  • Agile (SAFe, Scrum), Waterfall, and Iterative Methodologies
  • Source-to-Target Mapping and Data Modeling
  • Dashboard Modernization and Reporting Solutions
  • User Story Development and Backlog Management
  • Risk Management and Program Coordination
  • Data Visualization using Power BI and Tableau
  • AI-Assisted Analysis and Documentation using Microsoft Copilot and AI Tools
  • Team Leadership, Coaching, and Mentorship
 

Responsibilities

  • Partner with business stakeholders, product owners, architects, and technical teams to gather, analyze, and document business and functional requirements.
  • Facilitate workshops, interviews, discovery sessions, and requirement elicitation activities.
  • Develop business requirements documents (BRDs), functional specifications, user stories, use cases, process flows, and wireframes.
  • Perform detailed data analysis using SQL across large and complex datasets.
  • Create source-to-target mappings, data dictionaries, business rules, and technical specifications.
  • Collaborate with data engineering and architecture teams to define requirements for cloud-based analytics and reporting solutions.
  • Support enterprise data modernization and cloud migration programs.
  • Act as a liaison between business and technology teams to ensure alignment between business goals and technical solutions.
  • Coordinate and support System Integration Testing (SIT), User Acceptance Testing (UAT), and production validation activities.
  • Analyze business processes and recommend data-driven improvements.
  • Manage requirement traceability throughout the project lifecycle.
  • Identify project risks, perform impact assessments, and drive resolution through stakeholder collaboration.
  • Mentor and guide junior business analysts and data analysts.
 

Required Qualifications

  • Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or related discipline.
  • 15+ years of experience in Business Analysis, Data Analysis, or related roles.
  • Strong experience in healthcare, payer, population health, quality reporting, or HEDIS domains.
  • Advanced SQL expertise with experience working on large-scale data warehouse environments.
  • Proven experience working with cloud data platforms, preferably Google Cloud Platform (GCP).
  • Hands-on experience with reporting and visualization tools such as Power BI and Tableau.
  • Experience creating source-to-target mappings, data models, and business process documentation.
  • Strong knowledge of Agile, Scrum, and SAFe delivery methodologies.
  • Excellent analytical, problem-solving, communication, and stakeholder management skills.
  • Demonstrated experience leading large-scale, cross-functional initiatives.
 

Preferred Qualifications

  • Experience supporting healthcare quality measures, HEDIS reporting, or regulatory reporting initiatives.
  • Experience with Hadoop/Hive, BigQuery, SQL Server, DB2, or enterprise data platforms.
  • SAFe Product Owner/Product Manager (PO/PM) certification.
  • Certified Scrum Master (CSM) certification.
  • AHIP Healthcare Management certification.
  • Experience with AI-assisted business analysis and documentation tools.
 

Technical Skills

Data Platforms & Databases

  • Google BigQuery (GCP)
  • Hadoop Hive
  • SQL Server
  • IBM DB2
  • IBM Data Studio
  • MS Access

Reporting & Visualization

  • Tableau
  • Power BI

Requirements & Project Tools

  • Jira
  • Rally
  • Rational ReqPro

AI & Productivity Tools

  • Microsoft Copilot
  • Claude AI

Operating Systems & Technologies

  • Windows
  • Mainframe Technologies

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