Customer Success Manager - Commercial Real Estate

At SwiftConnect, we are the trailblazers of the connected access network for places and spaces. Our passion lies in unifying identity and physical access into one effortless experience, replacing friction with fluidity and connecting systems and spaces into one unified, flexible network. We specialize in powering the next generation of connected access experiences, serving the needs of commercial real estate owners and enterprises spanning various leading industries.

The platform connects existing physical access systems, identity providers, and IT ecosystems into one open, unified network, replacing friction with fluidity.

Our mission is  to connect people to  the right place at the right time. Behind our cutting-edge solutions, you’ll find a tech-savvy team relentlessly driven by the company’s mission. We’re problem-solvers with unshakable grit and an entrepreneurial mindset that keeps us ahead of the curve. When you step into  SwiftConnect, you’re not just applying for a job, you’re seizing the opportunity to redefine the future by helping people achieve Effortless Access, Everywhere..

We are seeking a motivated and relationship-driven Customer Success Manager to manage and grow assigned accounts across a portfolio of leading commercial real estate owners. In this role, you will focus on expanding the footprint of SwiftConnect products across global owner portfolios, increasing user adoption, and enabling a seamless credentialing experience for tenants.

You will serve as the primary point of contact for property managers, asset managers, and technology partners, ensuring successful product launches, renewals, and long-term satisfaction.